Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,519)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

November 22, 2022

Easy to set up and support is amazing! It also integrates with a lot of other apps which was my deciding factor in choosing this app.

NaturoBest
Australia
36 minutes using the app
Smile.io replied November 22, 2022

Thank you so much for taking the time to leave this lovely review 🙌 It was great chatting with you today 🤩

Lisa - Smile Team ✨

Edited July 22, 2016

The app is very well-designed from a UX perspective. And we're definitely exited about the potential results of using it on our site.

Absolute Mixed Wrestling
Canada
35 minutes using the app
March 23, 2022

Fast response from Joshua! First time using this app so I really appreciate his prompt assistance :D Can't wait to try out this app and see how it helps to grow our Loyalty program.

G to G Enterprise
Malaysia
35 minutes using the app
Smile.io replied March 24, 2022

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

October 8, 2023

Only just installed it but its definitely providng me with everything ive been looking for

Moela Beauty
United Kingdom
34 minutes using the app
Smile.io replied October 10, 2023

Thanks for leaving a review! Let us know if there is anything we can do for you! 💖

Smile Team ✨

July 18, 2018

This is a scam.

The app claims that it will reward your customers for sharing your shop on Facebook and Twitter. However the app does not track any sharing and just gives free points to customers for NOTHING. I reached out to their support team and they do not respond.

Business relationship is all about trust and if they are able to be misleading on such important information then from my point of view they cannot be trusted.

I am sorry but goodbye Smile.

Tuteleriebatistas
Benin
About 17 hours using the app
May 13, 2021

I loved how easy it was to get up and running! I will check back in after a few months of use. So far so good. I was set up in less than 5 minuts!

Sew So Fab
United States
33 minutes using the app
Smile.io replied May 15, 2021

Thank you so much for your review 💖 - please do not hesitate to reach out to help@smile.io :)

February 8, 2017

so far so good! I think customers will love!

Peony Rose Boutique
United States
33 minutes using the app
January 4, 2021

This app was very easy and quick to set up. Hopefully now i can reward customers for there kind returning and loyalty.

Chef Lee Brown
United Kingdom
32 minutes using the app
Smile.io replied January 4, 2021

Thanks so much for the review! Happy to hear that Smile was quick and easy to launch 🚀

October 20, 2016

I'm new to the app. Loads up and looks great.

Tracis Primitives
United States
About 11 hours using the app
October 28, 2020

Simple to use and the tutorial is very easy to follow. Lots of options to choose from on how members can receive rewards. Enjoying using the service so far.

Orriginal Designs
United States
31 minutes using the app
Smile.io replied November 2, 2020

We're so glad you're finding the in app tutorials helpful! 😊 Thank you for the review and for using Smile!