Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,620)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

June 21, 2016

Just set it up. Looks great. Very user friendly. Hope it works fine in future!
www.rottenrat.co.uk

Rotten Rat Apparel
United Kingdom
About 2 hours using the app
June 28, 2017

A primeira vista mim parece muito bom, vou fazer alguns testes para confirmar a minha primeira impressão

Variedades Shopping Com
Brazil
About 2 hours using the app
May 12, 2023

Lisa was very kind and solved my question super fast. Also the app is very easy to use and gives your website more attraction.

Lietta Accesories
United States
About 2 hours using the app
Smile.io replied May 12, 2023

Thank you so much for taking the time to leave this lovely review!! We appreciate it so much & we look forward to continuing to impress 🤩 It was a pleasure chatting with you today💛💖💛

Lisa - Smile Team✨

April 11, 2023

So far so good. Easy to install (bear in mind there's a 15-minute delay before your changes appear on Shopify store), customer service was prompt and helpful.

The School of UX
United Kingdom
About 2 hours using the app
Smile.io replied April 11, 2023

Thanks so much for taking the time to leave a review! We really appreciate it. Don't hesitate to reach out if there is anything else we can help you with 💛 Joana

May 2, 2022

So far so good. The smile app was straight forward and easy to set up. Now we will see how it works for our store.

SiSi Georgian Bay
Canada
About 2 hours using the app
Smile.io replied May 3, 2022

We are so glad you chose Smile! Thank you very much for your review, we are looking forward to helping you succeed! 🚀

March 30, 2022

Love this app and Nicole in support was very helpful! makes it easy to use for me and my customers!

Hey Heifer Boutique
United States
About 2 hours using the app
Smile.io replied March 31, 2022

Thank you so much for taking the time to leave us this lovely review! 💖

April 13, 2017

Easy set up! Can't wait for my customers to start using it!

Southern Royall Ranch Wear
United States
About 2 hours using the app
September 10, 2021

I just downloaded Smile for the Shopify POS and I was greeted by Maria from their support team! She was so so helpful and spent an hour going over everything I needed to know! I am excited to use the app! Thank you so much for all the help getting me set up!

On Pointe Dancewear
United States
About 2 hours using the app
Smile.io replied September 13, 2021

Thank you so much for taking the time to share your experience here! 😍
Please don't hesitate to reach out to us if you need anything :)

August 17, 2016

Very easy to install and navigate. Thank you!

Mylittlecrystal
United States
About 2 hours using the app
Edited June 30, 2020

I joined the paid 49$/month plan for one reason , which is to be able to hide/show loyalty program icon on specific pages. Then I realized that this feature is not working even on the paid plan. Although the team is responsive via email (which is not solving the problem). I need a live support to solve the problem , else it is a waste of time effort (yet , I am still optimistic and expecting the problem to be solved)

Note: This review might change depending on the app experience

Brandat Outlet LLC
United Arab Emirates
2 days using the app
Smile.io replied June 30, 2020

Hello! Thank you for your review. We've sent over an email to help out with this. Our live chat is available from 9-5EST Monday to Friday! Look forward to chatting with you! 😄