Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,453)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

March 8, 2023

So far, it's great. I've only had it for a not even an hour yet lol BUT I definitely love the support given by Nicole in the chat. She's super friendly and helpful. Keep it up!!

Peculiar Perfection
United States
About 3 hours using the app
Smile.io replied March 8, 2023

Thank you so much for your kind words. We are so glad that our team has been able to help you out :) - The Smile Team 🙂

May 2, 2020

I use this app to reward my royal customers, it does well, it would nice for me to know you earlier.

niihaw
United Kingdom
9 minutes using the app
Smile.io replied May 4, 2020

Thank you so much for your lovely review 💖

April 13, 2016

So far this is a great app. Too new to tell conclusively but it's good so far.

Natures Body Art
United States
8 minutes using the app
March 20, 2016

I'll give it a Four for now ) Let's see how it'll work for me

https://rosscosexshop.com

Rosscoshop
Canada
About 3 hours using the app
April 18, 2023

Very easy and simple set up. I've been using Smile on other brands for awhile now and always appreciated the simplicity

Coven Creations
United States
8 minutes using the app
Smile.io replied April 19, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

July 15, 2016

I use sweet tooth on both my Arura Clothing website and my Carbon Parts Pros website. It is a great free app to build customer loyalty!

Outdoor Republic
United States
8 minutes using the app
April 20, 2017

LOVE THIS APP!! THIS HELPS MY STORE A LOT!

Luxury Wardrobe
United States
8 minutes using the app
December 14, 2020

I think this is a great app and I am so thankful that it is free, thank you guys for making a free app which is super easy to set up and could really help a lot of people with their little shops. I have dropped a star because I actually installed this ONLY because i wanted to offer products that customers could redeem their points on - and from what i had read before I installed the app it seemed like this was available on the free plan. After going to the effort of installing it and setting it up I discovered that actually it isn't available on the free plan. I wish I would have known beforehand because i probably wouldn't have installed it. I am going to give it a go anyway, but now to get the functionality that I actually wanted I would have to uninstall this app and find a different one (because I will never ever ever ever be able to afford $200 a month for an app, which is what i would need to pay with this app to get the functionality I had wanted...)

Daisuki
Australia
About 3 hours using the app
Smile.io replied December 17, 2020

Thank you so much for the review ✨We really appreciate you taking the time to write this review and share your feedback on pricing, especially when it comes to the accessibility of our free product reward for small businesses.

Please send us an email at help@smile.io as we'd love to discuss this further and see what we can do to help you get the most out of Smile 😊

Edited April 14, 2021

I'm super eager to see how this works for my business! It was easy to set up! I'm hoping this will bring more shoppers to my site!

Daria's Blings N Things
United States
8 minutes using the app
Smile.io replied April 14, 2021

Thank you so much for your review 💖
We're so happy to hear that the setup process was easy!

October 27, 2020

The app is great, but no chance to translate it. Unfortunately this is not good for customers which don't speak english. Hope things will change very soon.

MADAMIGELLA
Italy
About 4 hours using the app
Smile.io replied November 2, 2020

Thanks so much for the candid feedback in this review! We're always working to make our app easier to use for everyone.