Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,436)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.
Refine
-
By rating
Fantastic loyalty program. A must.
Easy to set up and get running on my website!
This needs a lot of work. I love what you guys have done to make set up simple from an admin's perspective, but the customer experience is horrible. I want to be able to tell customers about the referral program directly and redirect them to a page to sign up. Right now everything is crammed in that widget, and it's very confusing as to how to get more details about any of the programs. After signing up, there are no directions on what to do as a follow up action. This is also not embedded into shopify at all, the customer has no idea before or after the checkout that they are accruing points or what they are worth. This needs a lot of work! Overall, this had a very low conversion rate, so we're moving to something else.
Hello there! Thank you so much for your candid review and feedback! This is so helpful for our product team to make improvements to the product. Thank you very much for this!
Quick and Simple to setup. Looking forward to seeing how it performs.
amazing service automating rewards and referral programs is so great
Pretty simple set up, in app support as well. but kind of a long wait for response to questions. And it doesn't automatically update points for existing or previous orders.. But you can manually enter points. Which is a big plus.
super easy to set up, very clean interface- I'm really excited to use this, it makes giving discounts to loyal customers much easier
Thank you so much for sharing! So glad to hear about your setup experience 💖
Although I just started using the Free Plan the setup was super easy and no coding is required, great!
Thank you so much for your lovely review 💖So glad to hear that the setup process was simple!
Good, we have been using smile.io for a while now and we would recommended for other small online business .
Amazing to hear that you would recommend us to other small businesses! We're here to help as many small businesses as we can, so the more that hear about us, the better. Thank you for that! 🙂
Easy app to use and I am happy to use it for my brand. I look forward to growing my loyal customers with this app.
Thanks so much for the review 🌟So happy to hear how easy Smile has been to use, and here's to loyalty boosted growth in this new year 🍾