Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,471)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

February 14, 2023

Easy to install, easy set-up and fantastic customer service! The onboarding process is smooth, and the helpful widgets get you started very easily.

The Natural Doggy Chews Co.
United Kingdom
12 minutes using the app
Smile.io replied February 14, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it and are super happy to hear the experience has been smooth! 😊

Smile Team ✨

June 27, 2017

Look nice, Just want direct to use the bonus point

Petpaltest
Hong Kong SAR
About 4 hours using the app
July 29, 2021

Super easy to set-up, great features, and branding options; all free! This is a must add to your store!

Always Make A Statement LLC
United States
11 minutes using the app
Smile.io replied July 30, 2021

Thank you so much for your lovely review 💖 This made us Smile :)

January 5, 2018

It's a good app to use for customer loyalty. Just wish it wasn't so expensive.

1firststoretest
United States
About 4 hours using the app
March 21, 2022

Definitely one of the best made apps on the Shopify App platform and I really appreciate the YouTube videos and guidance made available throughout the process! But I wish that there was a pricing level somewhere between free and the $49.99 per month mark! I have signed up at this level because I had no other choice, but depending on how it works, I might have to cancel because that's high price point for an app.

Junkyarn
United States
About 4 hours using the app
Smile.io replied March 22, 2022

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

Edited June 17, 2020

I just downloaded Smile and set up my rewards program in lesst han 5 min. I LOVE SHOPIFY! Thank you for making it so easy.

Sydney Red
Australia
10 minutes using the app
Smile.io replied June 22, 2020

Thank you so much for your review 💖 We love hearing about your easy and quick setup process!

March 5, 2020

Second website I have created and both have this app. It's great! Our customers have used the points often.

JISD Store
United States
10 minutes using the app
Smile.io replied March 6, 2020

Thank you for the 5 star review! We're happy your customers love it! 😄

November 26, 2022

The integration was easy and seamless and I like that I can add ways for my customers to join. It's a very cool app

Unknwn Kings Apparel
United States
10 minutes using the app
Smile.io replied November 27, 2022

Thanks so much for taking the time to leave a review! We are so glad that Smile was easy to integrate. And, we think you are very cool too 😎 Don't hesitate to reach out if you need anything!

June 24, 2016

Very easy to set up and all the options I needed. The pricing structure is a far better fit for us than others I've reviewed.

The Homestyle Collective
New Zealand
About 3 hours using the app
July 8, 2016

So easy to use! Can customize exactly how you want with online help to any questions you may have.

In2ition Mercantile
United States
10 minutes using the app