Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,455)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.
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I'm super eager to see how this works for my business! It was easy to set up! I'm hoping this will bring more shoppers to my site!
Thank you so much for your review 💖
We're so happy to hear that the setup process was easy!
The app is great, but no chance to translate it. Unfortunately this is not good for customers which don't speak english. Hope things will change very soon.
Thanks so much for the candid feedback in this review! We're always working to make our app easier to use for everyone.
Guys,
i use your app for my spanish eshop...it is amazing..
BUT...
i need to have Italy language available ...
UPDATE: Please any schedule time when i can expect italy language?
is it possible??
Thanks so much for taking the time to leave this review — we really appreciate it! 🙌
Currently, Smile is available in English, Spanish, German, Brazilian Portuguese, and French.
But I totally understand the use case and desire to translate Smile into multiple languages (other customers have also expressed their interest in multi-language support, and we can see why) and we really love this idea. 🤩 we'd be happy to +1 this with our product team for you ✅
Thanks!
-the Smile team 💛
I've just installed the app. Pretty straight forward, but the true test I guess will be seen once the app is operational with customers
It has great options for free plan. The problem is that to customize the "Spending Points Coupons" you have to pay. It is no problem if your webpage is in English, but if you have it in another language it is not fair. Non usable in free plan for webpages in other languages.
Fantastic loyalty program. A must.
Easy to set up and get running on my website!
This needs a lot of work. I love what you guys have done to make set up simple from an admin's perspective, but the customer experience is horrible. I want to be able to tell customers about the referral program directly and redirect them to a page to sign up. Right now everything is crammed in that widget, and it's very confusing as to how to get more details about any of the programs. After signing up, there are no directions on what to do as a follow up action. This is also not embedded into shopify at all, the customer has no idea before or after the checkout that they are accruing points or what they are worth. This needs a lot of work! Overall, this had a very low conversion rate, so we're moving to something else.
Hello there! Thank you so much for your candid review and feedback! This is so helpful for our product team to make improvements to the product. Thank you very much for this!
Quick and Simple to setup. Looking forward to seeing how it performs.
amazing service automating rewards and referral programs is so great