Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,603)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including support for in-person events. They praise its user-friendly interface and the responsive, professional support team that ensures reliable performance and seamless Shopify integration. Often described as a "game changer," it effectively enhances customer engagement and satisfaction.

February 5, 2018

I’m just starting out but so far this has been by far one of the easiest steps to improving my customer interaction. I’m looking to the outcome!

Mendys Express
United States
About 1 hour using the app
Edited November 22, 2021

Really easy to set up this rewards and referral program. Looking forward to seeing my customers keep coming back for more!

Doodledash Home & Lifestyle
United Kingdom
About 1 hour using the app
Smile.io replied November 22, 2021

Welcome to Smile! Look forward to your store growing with us! 💛

Edited December 30, 2021

We are still in the process of building out our site, but the support received before we even downloaded the app was absolutely incredible - especially during the holidays! Customer support was super quick to respond. I even had responses from 3 different people at Smile.io, all making sure my questions were thoroughly answered. Although I cant say much about the functionality of the app quite yet...I can say that installation was really easy, and the customer service alone is worth everything! Give the free version a try and upgrade as you grow...its a no-brainer. Highly recommend!!

White Elephant Beauty
United States
About 1 hour using the app
Smile.io replied January 4, 2022

Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)

June 13, 2023

Extremely user friendly and customer service was friendly and helpful with my questions! My shop doesn’t require the paid plan at the moment, but the free plan has enough features for me to play around. Highly recommend!

Afternoon Scent
Singapore
About 1 hour using the app
Smile.io replied June 14, 2023

Thanks so much for taking the time to leave a review! We really appreciate it and are so glad that we could help :)

March 26, 2020

easy to use and very helpful overall very happy to have found about about this app im using it for my new website

Your fluffy store
United Kingdom
About 1 hour using the app
Smile.io replied April 3, 2020

Thanks so much for your 5 star review! Best of luck with your new website 🙌

February 15, 2019

This app was really easy to set up and use! My only gripe is the cost of the premium content. Going from Free to $50 seems incredibly steep and out of reach for many small businesses. They need to have some sort of $10-20 option for a middle-ground.

Baby Ellie's Bows
United States
About 23 hours using the app
Smile.io replied March 27, 2019

Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants.

August 21, 2023

Facile d'utilisation. Possitibilité d'ajuster les couleurs, les icons etc... Permet d'ajouter un plus pour la fidélisation des clients (points à l'achat ou parrainage).
J'ai posé une question sur leur chat, j'ai obtenu une réponse de JADE très rapidement. Donc je recommende cette appli.

BELENOS
France
About 1 hour using the app
Smile.io replied August 22, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

May 1, 2023

Amazing program ! fast help ! very happy I picked this for my website, i will keep using this. thank you

MegaaMobileMall
United States
About 1 hour using the app
Smile.io replied May 1, 2023

Thanks for the kind words, and for taking the time to leave a review. It means a lot to us! Don't hesitate to reach out if there is anything else we can help you with :)

February 5, 2024

The help center responds quickly to my questions and explains well.

melmomilk design
Singapore
About 21 hours using the app
May 31, 2018

Easy to setup and get started, look forward to rewarding our customers

Fantasy Art Trading
Australia
About 1 hour using the app