Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

June 17, 2021

The best app ever !!! The team is very kind and very helpful, i asked a question and in a minute I got the answer !

Jedi Shop
Algeria
About 1 hour using the app
Smile.io replied June 18, 2021

Thank you so much for your lovely review! We're so glad to hear that you find the team super helpful 💖

July 31, 2023

Easy to install and understand. I have tried other apps, but I preferred this one since it is easier to use, and they have a free plan for whose who are starting the business.

Nina Blume
United States
About 1 hour using the app
Smile.io replied August 3, 2023

Thank you so much for taking the time to leave this lovely review!! We appreciate it so much & we look forward to continuing to impress 🤩

Smile Team✨

April 12, 2017

I downloaded this app today , so far it's working great . I love it

Sador
United States
1 day using the app
December 4, 2020

Easy setup and straight forward app. I have high hopes for this add-on. I'll leave an update at some point. I wish the expiration tool was part of the entry paid. Micro businesses probably need functionality the most.

OHENE
United States
1 day using the app
Smile.io replied December 5, 2020

Thank you for sharing your feedback! 😊 It's great that you found setup so easy, and are finding value in our features :)

April 13, 2017

I do love this App. If i was going to say One thing i would like to improve would be the 'Tab' design. its a bit OLD and really could do with more options to change the look and feel.

Over all though its a great way to get your visitors to promote your store.

Pawtola
Canada
About 1 hour using the app
February 13, 2023

very helpful! support wait time could be a little shorter ! otherwise it's a good experience, easy to use !!

BONBONWHIMS
United States
About 1 hour using the app
Smile.io replied February 13, 2023

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3

February 5, 2018

I’m just starting out but so far this has been by far one of the easiest steps to improving my customer interaction. I’m looking to the outcome!

Mendys Express
United States
About 1 hour using the app
Edited November 22, 2021

Really easy to set up this rewards and referral program. Looking forward to seeing my customers keep coming back for more!

Doodledash Home & Lifestyle
United Kingdom
About 1 hour using the app
Smile.io replied November 22, 2021

Welcome to Smile! Look forward to your store growing with us! 💛

Edited December 30, 2021

We are still in the process of building out our site, but the support received before we even downloaded the app was absolutely incredible - especially during the holidays! Customer support was super quick to respond. I even had responses from 3 different people at Smile.io, all making sure my questions were thoroughly answered. Although I cant say much about the functionality of the app quite yet...I can say that installation was really easy, and the customer service alone is worth everything! Give the free version a try and upgrade as you grow...its a no-brainer. Highly recommend!!

White Elephant Beauty
United States
About 1 hour using the app
Smile.io replied January 4, 2022

Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)

June 13, 2023

Extremely user friendly and customer service was friendly and helpful with my questions! My shop doesn’t require the paid plan at the moment, but the free plan has enough features for me to play around. Highly recommend!

Afternoon Scent
Singapore
About 1 hour using the app
Smile.io replied June 14, 2023

Thanks so much for taking the time to leave a review! We really appreciate it and are so glad that we could help :)