Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,455)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

September 1, 2021

super easy to set up, very clean interface- I'm really excited to use this, it makes giving discounts to loyal customers much easier

Fandom Fairytales Pins
Australia
6 minutes using the app
Smile.io replied September 2, 2021

Thank you so much for sharing! So glad to hear about your setup experience 💖

April 16, 2016

Pretty simple set up, in app support as well. but kind of a long wait for response to questions. And it doesn't automatically update points for existing or previous orders.. But you can manually enter points. Which is a big plus.

Doodlebugs Wa
United States
About 2 hours using the app
Edited November 10, 2021

Although I just started using the Free Plan the setup was super easy and no coding is required, great!

Primetime Online
Canada
6 minutes using the app
Smile.io replied November 10, 2021

Thank you so much for your lovely review 💖So glad to hear that the setup process was simple!

January 25, 2022

Good, we have been using smile.io for a while now and we would recommended for other small online business .

Elsie's Luxury Cards
United Kingdom
About 2 hours using the app
Smile.io replied January 25, 2022

Amazing to hear that you would recommend us to other small businesses! We're here to help as many small businesses as we can, so the more that hear about us, the better. Thank you for that! 🙂

January 23, 2021

Easy app to use and I am happy to use it for my brand. I look forward to growing my loyal customers with this app.

Habits of A Goddess
United States
5 minutes using the app
Smile.io replied January 24, 2021

Thanks so much for the review 🌟So happy to hear how easy Smile has been to use, and here's to loyalty boosted growth in this new year 🍾

August 31, 2016

Awesome and it does a great job for free!

Emz Blendz
United States
5 minutes using the app
December 7, 2022

Easy to set up, very user friendly. Unlike some apps I don't need help with this it just as simple as naming and going

Say It Back Tee's
United States
5 minutes using the app
Smile.io replied December 7, 2022

Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖

Lisa - Smile Team ✨

April 18, 2022

Easy to install and customize.. looking forward to playing around with it some more before making a final review.

Pearl + Creek
Australia
5 minutes using the app
Smile.io replied April 19, 2022

Thank you so much for taking the time to leave us a review! Don't hesitate to reach out if we can help with anything throughout the setup process :)

June 8, 2020

Just started using the app.. Really straight forward and seems super easy. Looking forward to see the end result

Noble Reefs
United States
5 minutes using the app
Smile.io replied June 16, 2020

Thank you so much for the 5-star review!😄

August 10, 2021

easy set-up. important for me to be able to import customer info from another program. I'm optimistic...

Cards By Anne
United States
4 minutes using the app
Smile.io replied August 12, 2021

So glad that you found the setup easy. We know that you've got a lot to juggle as a small business owner, so we always strive to make things easy for you.