Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,513)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

November 29, 2022

This is so easy to use! I set this up quickly for my small business. I highly recommend. Give it a try!

Creative Cottage Tees
United States
15 minutes using the app
Smile.io replied December 1, 2022

Thank you so much for taking the time to leave this excellent review! Please let us know what we can do for you in the future. 🙌

August 10, 2023

Incredibly helpful in getting our second business set up with the system and also saved us money on our existing business by shifting us to a more suitable plan.
Couldn't have gotten any better customer service from Hannah.
Thanks Guys.

Skiforce Australia
Australia
14 minutes using the app
Smile.io replied August 11, 2023

Thank you for your kind review! It was an absolute pleasure chatting with you and we are looking forward to watching both of your stores thrive! - Hannah & The Smile Team :)

July 5, 2016

Super easy to set up. Can't wait for my customers to start building their points!

Bedfordshirebeardco
United Kingdom
14 minutes using the app
September 23, 2019

Wich kind of app dont allow you to change the languaje?? So bad, a waste of time if you want to open a store in any other languaje without paying 50 per month.

PREAKY
Spain
About 6 hours using the app
Smile.io replied September 23, 2019

Thanks for the feedback! We'll be in touch to chat more!

March 23, 2022

This is a great app which helps you deal with your customers. The assistants also rely rapidly and friendly! Thanks.

天添了沒 TTODAY
Australia
12 minutes using the app
Smile.io replied March 24, 2022

Thank you so much for your kind review ✨ We are delighted we could help you 🥰

April 2, 2021

Very easy to set up. I haven't had a chance to see the campaigns run just yet but the setup was a breeze. Very intuitive and user friendly.

ATELIER SYP
Canada
12 minutes using the app
Smile.io replied April 3, 2021

Thank you so much for the 5-star review ✨Excellent to hear that Smile was super easy to setup!

December 23, 2020

I found that many websites have been using it; therefore, have a try, good impression, need more time to familiarize with it!

JUSTT BEAUTHY
Hong Kong SAR
12 minutes using the app
Smile.io replied December 27, 2020

Thank you so much for leaving us a review! If you have any questions along the way, please feel free to reach out to us at help@smile.io!

February 14, 2023

Easy to install, easy set-up and fantastic customer service! The onboarding process is smooth, and the helpful widgets get you started very easily.

The Natural Doggy Chews Co.
United Kingdom
12 minutes using the app
Smile.io replied February 14, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it and are super happy to hear the experience has been smooth! 😊

Smile Team ✨

June 27, 2017

Look nice, Just want direct to use the bonus point

Petpaltest
Hong Kong SAR
About 4 hours using the app
July 29, 2021

Super easy to set-up, great features, and branding options; all free! This is a must add to your store!

Always Make A Statement LLC
United States
11 minutes using the app
Smile.io replied July 30, 2021

Thank you so much for your lovely review 💖 This made us Smile :)