Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

March 26, 2020

easy to use and very helpful overall very happy to have found about about this app im using it for my new website

Your fluffy store
United Kingdom
About 1 hour using the app
Smile.io replied April 3, 2020

Thanks so much for your 5 star review! Best of luck with your new website 🙌

February 15, 2019

This app was really easy to set up and use! My only gripe is the cost of the premium content. Going from Free to $50 seems incredibly steep and out of reach for many small businesses. They need to have some sort of $10-20 option for a middle-ground.

Baby Ellie's Bows
United States
About 23 hours using the app
Smile.io replied March 27, 2019

Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants.

January 6, 2023

Recently Installed the app and had lots of questions to ask to customer support. I was helped out by Maria who answered all my questions in great detail and provided me all the information I required. 5 Star Service.

Shop First
United Kingdom
About 1 hour using the app
Smile.io replied January 6, 2023

We're happy to hear that our team was able to help you with everything you needed! We think Maria is awesome, and we'll tell her you think so too. Thanks for the review! 🌟

August 21, 2023

Facile d'utilisation. Possitibilité d'ajuster les couleurs, les icons etc... Permet d'ajouter un plus pour la fidélisation des clients (points à l'achat ou parrainage).
J'ai posé une question sur leur chat, j'ai obtenu une réponse de JADE très rapidement. Donc je recommende cette appli.

BELENOS
France
About 1 hour using the app
Smile.io replied August 22, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

May 1, 2023

Amazing program ! fast help ! very happy I picked this for my website, i will keep using this. thank you

MegaaMobileMall
United States
About 1 hour using the app
Smile.io replied May 1, 2023

Thanks for the kind words, and for taking the time to leave a review. It means a lot to us! Don't hesitate to reach out if there is anything else we can help you with :)

May 31, 2018

Easy to setup and get started, look forward to rewarding our customers

Fantasy Art Trading
Australia
About 1 hour using the app
April 15, 2020

I would like to use this app but I would like to know if I can change de lenguage to spanish and if the rewards points can be change for mexican pesos, thanks!

RJ Boutique Mx
Mexico
About 21 hours using the app
Smile.io replied April 15, 2020

Hey there! Currently our app is not fully translatable. You can absolutely change the currency to Mexican Pesos though! I'll send you over an email to help out! 😄

June 15, 2022

Just installed Smile.io which was easy, instructions were easy to follow.
Now to see if loyalty actually is a thing ;)

Lana-Rose Fashion
Australia
About 1 hour using the app
Smile.io replied June 15, 2022

Thank you so much for taking the time to leave us a review! I just took a look and your program looks great! Your customers are already collecting Flamingo Feathers®, great news loyalty does exist! 😉 💸 Good luck with your program, and if you ever need anything Live Chat is just a click away! 🤓

Cheers,
Joshua - Smile Team 🧙‍♂️

August 31, 2016

Easy to set up! Easy to use. Wish there were a couple levels of number of attendees in between free and $59/mo program, but overall happy with the ease of use!
www.paisleygracedesigns.com

Paisley Grace Designs
United States
About 1 hour using the app
December 23, 2021

Awesome App! Great customer service! OMG, I'm glad I came across this app. Definitely adds more quality to my store. Thank you Smile!

Bluxum
United States
About 1 hour using the app
Smile.io replied December 28, 2021

So happy to hear that you were happy with our customer service 💖 Thank you so much for taking the time to leave us this lovely review!