Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,550)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

April 9, 2024

Great App and quick to respond to any questions when setting up :)

Ivy Mae Collection
Australia
8 months using the app
Smile.io replied April 12, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

March 6, 2024

The app works well and the support team is very helpful and accommodating!

Emme Diane
United States
About 3 years using the app
Smile.io replied March 8, 2024

Thank you for your kind review!

March 14, 2024

I love this app! Very user friendly and their customer service is amazing

Curated By Phoenix
United States
3 months using the app
Smile.io replied March 16, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

May 9, 2024

Failed to log in my account and seeked help from team, thanks Hannah for getting back to me quickly and got follow up by Hannah the next day. Careful tentative service.

FABULOVE
Hong Kong SAR
1 day using the app
Smile.io replied May 10, 2024

Thanks for taking the time to leave a review! So glad to hear that Hannah was able to help you out with your login issues. We'll be here if there's anything else we can help with 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

January 6, 2024

Great service and personal support. They will.work to cater for your needs.

Fogfathers
United Kingdom
Over 5 years using the app
Smile.io replied January 7, 2024

Thank you for your review! We are so happy the app and customer service is flexible to your needs!

March 5, 2024

Great product and support. very easy to use.. come sign up at MyRubyLips.com

My Ruby Lips
United States
7 months using the app
Smile.io replied March 8, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

April 10, 2024

Great interaction and help from Joanne, fixed the issue I was running into!

Janet's Nails
Canada
4 months using the app
Smile.io replied April 12, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

April 21, 2024

fast response and great customer service.

Liberated Eyewear, Inc.
United States
Over 1 year using the app
Smile.io replied April 24, 2024

Thank you so much for leaving this review for us 💖 Don't hesitate to reach out in the future — we're always here when you need us!

- Smile Team ✨

January 13, 2024

Great App
Easy setup. Excellent customer service. Lynn has been most helpful!

gymsegbë
United States
2 months using the app
Smile.io replied January 16, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Lynn 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

April 12, 2024

The smile support team is so responsive and helpful. They answer every question and ensure our problems are solved.

Threads 4 Thought
United States
About 2 years using the app
Smile.io replied April 14, 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨