Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,667)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.
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Have been using this for over 2 years. It's highly appreciated by all our customers and I believe has become a reason to for them to come back to us.
Gives a lot of options to choose rewards for different actions. I like that it integrates with other apps, has been a very useful feature for us.
We are on a grandfathered plan so have access to unlimited apps for a reasonable price, however the plans that are available now I feel are quite highly priced for the multiple app integration functionality. I hope the team reconsiders this.
Thank you so much for your review and honest feedback! We will absolutely take this into consideration, thank you so much!
The lovely people from Smile are awesome, super helpful when something is needed and a solution is never far away. Always a pleasure to deal with them and we've been doing so for years. <3
Jimmy Joy
We're all extra delighted by this wonderful review! 🤩 Pleasure is ours, and we look forward to supporting you in many more achievements to come 🚀
Smile Team 💛
Great customer service
Thanks so much for taking the time to leave a review! <3 We are happy to hear that our Support Team could help!
Easy to set up, good free starter level, good options. The differences between free and basic levels didn't seem large enough to warrant basic level but we will soon have to upgrade due to customer numbers. Recommended
Awesome customer service, quick response time, but most importantly - pointed me to the right solution.
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
Yours in Loyalty,
✨ The Smile Support Team ✨
Been using Smile for years and never had an issue. The reward program works faultlessly, their pricing could be a little friendlier though as they hold back features unless you want to pay a lot more. 9/10
Thanks for taking the time to leave a review - it helps us make Smile better!
Great App, very easy to use and manage. A must have for return customers!
A great app. Easy to use and our customers love building their points in a variety of ways. Would definitely recommend this app.
customer service is 10/10!
Today I reached out and received a very quick and helpful reply from Lisa!
Thank you so much
Thank you so much for taking the time to leave this review! We're so glad to hear that you had such a great experience with Lisa 🤩
Don't hesitate to reach out if you have any questions! 💖
- Smile Team ✨
I had to downgrade my review because they no longer offer any sort of support. We've been loyal to them for 4+ years and I think we're going to have to look elsewhere