Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,478)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
Refine
-
By rating
I would recommend this app to those who want to start using the Loyalty Program. The customer service is very attentive and helpful.
Thanks for the review and the stellar recommendation about our app and our service! We really do appreciate it 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Very helpful customer service and app seems to be working well!
Thanks so much for leaving a review! It means a lot to us. We are here to help if you need anything else :)
We've used this app for a few years, and the customer support has always been great. I especially appreciate Ezra's help in figuring out the app integration with Shopify. He went above and beyond to help us resolve our issues.
Thanks so much for taking the time to leave a review with such kind words about Ezra and the rest of our support team! We agree, they rock 😎
Yours in Loyalty,
✨ The Smile Support Team ✨
The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!
Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :)
Yours in Loyalty,
The Smile Support Team
It’s been a great help to my customers and sales. The customer service is fantastic. She answered all my questions and went well and above to help me.
Thanks so much for taking the time to write this review 🤩 We appreciate it so, so much 💖 We're so glad to hear you're loving Smile & look forward to seeing your business grow 🚀🌈
Let us know if there is ever anything else we can help you with 😊
Smile Team✨
So far, so good. We transitioned from another (much pricier) loyalty program app. The CS team is very responsive, transparent, and friendly. I like the easy to navigate user interface / dashboard. Setup was super easy.
Thank you for your review - we really appreciate it! We are glad that our team was able to answer your questions quickly. We hope that you enjoy using the app :)
Hello!! I paid the 199.00 plan but this application has many problems and I dont receive a response... the application dont save the changes, it logs me out to the panel and it dont let me working. Please, any response let me know in ecommerce@rbmrep.com
We are so sorry to hear that your experience wasn't up to our usual standards. I have reached out via email to the address above learn more about your experience.
Karen & the Smile team.
Andrea was very prompt and helpful with all my questions.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Jade was very helpful and attentive. Thank you!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy that Jade could help :)
Yours in Loyalty,
✨ The Smile Support Team ✨
Lynn is great! The app is amazing! Has really helped my business continue to grow.
Thanks for leaving us a review! So happy to hear that Lynn was able to help you and that Smile has helped your business grow. This is what we're here for :)
Yours in Loyalty,
✨ The Smile Support Team ✨