Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,646)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

April 10, 2024

Hannah from Smile was great at finding the answers we needed, making sure that we had the right tutorials for connecting points to customer accounts. Thanks Hannah!

White Cross E-Store
Canada
3 months using the app
Smile.io replied April 12, 2024

Thanks for taking the time to rate us 5 stars! So glad Hannah could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

May 22, 2024

Fantastic app with great customer support! Really clear and easy to use software.

Cuti
New Zealand
4 months using the app
Smile.io replied May 24, 2024

Thank you for your lovely review! We are so glad to hear you found it easy to use :)

April 29, 2024

Great service! Lynn helped me a lot! This is a very honest company and this is a plugin that helps sellers a lot.

ELKLOOK
United States
7 months using the app
Smile.io replied May 10, 2024

So pleased Lynn could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

January 25, 2024

When I had a question the support was very good. I got an answer very quickly and the issue was easily resolved.

Snoot Style
Australia
5 months using the app
Smile.io replied January 27, 2024

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

June 11, 2024

Great Customer Service by Brandon

Reef Chasers
United States
Over 1 year using the app
Smile.io replied June 13, 2024

Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

February 21, 2024

Great customer service, alway go above and beyond! If there is ever anything that I'm struggling with they are there to help. Great app!

Solace Jewellery Ltd®
United Kingdom
About 1 year using the app
Smile.io replied February 23, 2024

Thanks so much for taking the time to leave a review! <3 We are happy to hear that our support could help!

Yours in Loyalty,

✨ The Smile Support Team ✨

February 8, 2024

Lynn was so patient and persistent with getting us the help we needed!

Blue Layne Boutique
United States
Over 4 years using the app
Smile.io replied February 10, 2024

WE are delighted Brandon was able to resolve your issue. Please reach out if there is anything else we can help with.

Cheers

The Smile team 🤩

January 19, 2024

Great platform with a super helpful team. Our customers seem to love it!

Wayside Performance Ltd
United Kingdom
2 months using the app
Smile.io replied January 21, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 17, 2024

Great rewards program app. The customer service team is really friendly and helpful. Shoutout to Jade!

UHS Hardware
United States
About 4 years using the app
Smile.io replied January 18, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

May 21, 2024

Good functionality and easy to manage

BluShark Straps
United States
Over 2 years using the app
Smile.io replied May 24, 2024

Thank you for your review! We are so happy to hear you find the app easy to manage!