Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,617)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including support for in-person events. They praise its user-friendly interface and the responsive, professional support team that ensures reliable performance and seamless Shopify integration. Often described as a "game changer," it effectively enhances customer engagement and satisfaction.

August 21, 2023

Facile d'utilisation. Possitibilité d'ajuster les couleurs, les icons etc... Permet d'ajouter un plus pour la fidélisation des clients (points à l'achat ou parrainage).
J'ai posé une question sur leur chat, j'ai obtenu une réponse de JADE très rapidement. Donc je recommende cette appli.

BELENOS
France
About 1 hour using the app
Smile.io replied August 22, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

May 1, 2023

Amazing program ! fast help ! very happy I picked this for my website, i will keep using this. thank you

MegaaMobileMall
United States
About 1 hour using the app
Smile.io replied May 1, 2023

Thanks for the kind words, and for taking the time to leave a review. It means a lot to us! Don't hesitate to reach out if there is anything else we can help you with :)

February 5, 2024

The help center responds quickly to my questions and explains well.

melmomilk design
Singapore
About 21 hours using the app
May 31, 2018

Easy to setup and get started, look forward to rewarding our customers

Fantasy Art Trading
Australia
About 1 hour using the app
April 15, 2020

I would like to use this app but I would like to know if I can change de lenguage to spanish and if the rewards points can be change for mexican pesos, thanks!

RJ Boutique Mx
Mexico
About 21 hours using the app
Smile.io replied April 15, 2020

Hey there! Currently our app is not fully translatable. You can absolutely change the currency to Mexican Pesos though! I'll send you over an email to help out! 😄

June 15, 2022

Just installed Smile.io which was easy, instructions were easy to follow.
Now to see if loyalty actually is a thing ;)

Lana-Rose Fashion
Australia
About 1 hour using the app
Smile.io replied June 15, 2022

Thank you so much for taking the time to leave us a review! I just took a look and your program looks great! Your customers are already collecting Flamingo Feathers®, great news loyalty does exist! 😉 💸 Good luck with your program, and if you ever need anything Live Chat is just a click away! 🤓

Cheers,
Joshua - Smile Team 🧙‍♂️

August 31, 2016

Easy to set up! Easy to use. Wish there were a couple levels of number of attendees in between free and $59/mo program, but overall happy with the ease of use!
www.paisleygracedesigns.com

Paisley Grace Designs
United States
About 1 hour using the app
Edited April 21, 2020

what is this ???? do you guys do testing of the product before releasing it ....contact me i will give you detail

Mama's Station
United States
1 day using the app
Smile.io replied April 22, 2020

Hey there! Thank you for your review. So sorry about whatever you experienced! I've sent you an email to learn more.

August 21, 2023

App gets installed and then refreshes constantly and never works. Tried reaching out to customer service and they said they couldn't see my site as installed even after sending a screenshot. The app is not functional or user friendly.

CoastalGlowSkinClinic
United States
1 day using the app
Smile.io replied August 22, 2023

We're so sorry to hear that you're having a less-than-ideal experience with your program launch! I believe our support team was able to resolve this quickly, regardless, I've reached out via that chat thread to ensure that things are operating as expected. Looking forward to hearing from you over there :)

Yours in loyalty,

Brandon - Manager, Live Chat

May 24, 2016

So far so good. Super simple to set up and looks nice on our page. We haven't launched yet but I can tell this is going to be a winner with our customers.

Hughes Clothing Company
Australia
About 1 hour using the app