Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

Edited April 21, 2020

what is this ???? do you guys do testing of the product before releasing it ....contact me i will give you detail

Mama's Station
United States
1 day using the app
Smile.io replied April 22, 2020

Hey there! Thank you for your review. So sorry about whatever you experienced! I've sent you an email to learn more.

August 21, 2023

App gets installed and then refreshes constantly and never works. Tried reaching out to customer service and they said they couldn't see my site as installed even after sending a screenshot. The app is not functional or user friendly.

CoastalGlowSkinClinic
United States
1 day using the app
Smile.io replied August 22, 2023

We're so sorry to hear that you're having a less-than-ideal experience with your program launch! I believe our support team was able to resolve this quickly, regardless, I've reached out via that chat thread to ensure that things are operating as expected. Looking forward to hearing from you over there :)

Yours in loyalty,

Brandon - Manager, Live Chat

May 24, 2016

So far so good. Super simple to set up and looks nice on our page. We haven't launched yet but I can tell this is going to be a winner with our customers.

Hughes Clothing Company
Australia
About 1 hour using the app
September 28, 2020

It was quite easy to implement this app and to import the existing customers. However, the followup to additional questions regarding how customers were coded as guests, as well as additional questions were not answered. One question was answered partially after more prompting and the remaining questions remain unanswered. I left messages both via email and via the messaging app. Their telephone number on site does not work.

Mmē.
United States
1 day using the app
Smile.io replied September 29, 2020

Hey there! Thank you so much for your review and feedback! We've sent over an email to help out here! :)

April 29, 2020

This app has been very helpful. Easy to use and newbie friendly. Would recommend to anyone needing help setting up a loyalty rewards progre.

Whimsy Whips
Australia
About 1 hour using the app
Smile.io replied April 29, 2020

Thanks so much for your lovely review and recommendation! Please don't hesitate to reach out to support if we can help with anything 💖

November 19, 2018

One of the best apps and so simple for engaging with customers. I highly recommend this app big time.

Vinyl Clothing Co.
United States
About 1 hour using the app
April 21, 2017

Seems good. however just started to use.

Mesheal Lynn Online Boutique
United States
1 day using the app
January 21, 2017

Easy to set up! Lots of Free options! Now lets see it in action :)

Seed Of Intention
United States
About 1 hour using the app
May 14, 2017

show your customers you appreciate them. This free Shopify app allows you to reward your customers by giving them points.

U Not Alone
Israel
About 1 hour using the app
June 16, 2016

Lovely app so far.. Very easy to setup

Elnuk
Canada
About 1 hour using the app