Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,654)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

July 27, 2016

Very easy app to use and hoping it will generate more customers

Zeus Snow
Australia
1 day using the app
June 5, 2023

I just finished chatting with Nicole and I cannot begin to tell you how easy this set up was. Her instructions were seamless. She sent me video’s to show me where to navigate to what I needed to fix. I learn visually way better so this was huge for me. I cannot believe it was this simple! Thank you again Nicole!

40 Oak Boutique
United States
About 1 hour using the app
Smile.io replied June 5, 2023

It was so great chatting with you today. I'm so glad that we could help and that starting up Smile has been seamless. Thanks so much for leaving a review! We really appreciate it :)

- Nicole

June 21, 2023

I am excited to offer my loyal customers something nice! Setting up the app was easy and Angie from the support team answered all of my questions and concerns! Thank you so much for a seamless experience!

Samantha Marie & Co.
United States
About 1 hour using the app
Smile.io replied June 21, 2023

Thanks for taking the time to share! I'm so glad to hear you've had a good experience so far! - Angie and The Smile Team

June 17, 2021

The best app ever !!! The team is very kind and very helpful, i asked a question and in a minute I got the answer !

Jedi Shop
Algeria
About 1 hour using the app
Smile.io replied June 18, 2021

Thank you so much for your lovely review! We're so glad to hear that you find the team super helpful 💖

July 31, 2023

Easy to install and understand. I have tried other apps, but I preferred this one since it is easier to use, and they have a free plan for whose who are starting the business.

Nina Blume
United States
About 1 hour using the app
Smile.io replied August 3, 2023

Thank you so much for taking the time to leave this lovely review!! We appreciate it so much & we look forward to continuing to impress 🤩

Smile Team✨

April 12, 2017

I downloaded this app today , so far it's working great . I love it

Sador
United States
1 day using the app
December 4, 2020

Easy setup and straight forward app. I have high hopes for this add-on. I'll leave an update at some point. I wish the expiration tool was part of the entry paid. Micro businesses probably need functionality the most.

OHENE
United States
1 day using the app
Smile.io replied December 5, 2020

Thank you for sharing your feedback! 😊 It's great that you found setup so easy, and are finding value in our features :)

April 13, 2017

I do love this App. If i was going to say One thing i would like to improve would be the 'Tab' design. its a bit OLD and really could do with more options to change the look and feel.

Over all though its a great way to get your visitors to promote your store.

Pawtola
Canada
About 1 hour using the app
February 13, 2023

very helpful! support wait time could be a little shorter ! otherwise it's a good experience, easy to use !!

BONBONWHIMS
United States
About 1 hour using the app
Smile.io replied February 13, 2023

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3

February 5, 2018

I’m just starting out but so far this has been by far one of the easiest steps to improving my customer interaction. I’m looking to the outcome!

Mendys Express
United States
About 1 hour using the app