Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

Edited June 18, 2021

AMAZING! Super easy to install and user friendly. I literally got it up and running in less than 15 minutes. Thank you so much Smile! Don't hesitate, just get the app.

GBG Boutique
United States
About 1 hour using the app
Smile.io replied June 18, 2021

Thank you so much for your lovely review! We're so glad to hear about your great experience with us.💖

September 27, 2016

Nice but not for $59 per month

Hiteck Hobby
United States
About 24 hours using the app
July 12, 2021

I highly recommend this app, the support is fantastic, its easy to move from excising apps to this one as well. Takes a little time to adjust and propagate to the store but once it does its much faster after. Brilliant features (on free at the moment as not quite big enough for the other features) but you really do not loose out! Its seamless and easy to use user-end, very sleek looking too which is great for clarity for the customers. everything is in one place as well so easy to know what where and why. The app itself is SO EASY to set up, i'm not joking, i moved my customers over, changed its look etc, set it all up to go in under 5mins. outstanding. Best bit??? THEY DONT CHARGE FOR MORE ORDERS! Love it, you pay for what you need as a business and that's it, nice and transparent with the features and no hidden crap later you find you need to pay for. My current provider just silently crept ours up to a hefty total per month, hence our move. I have used Smile on other sites as a customer and loved it so much i wanted to use it for my own business! 20/10 seriously, get it. powerful; perfect little app

Valkyrie RPG
United Kingdom
About 1 hour using the app
Smile.io replied July 14, 2021

Thank you so much for this amazing review! We're so touched and so glad that you're loving our app ✨

Edited September 15, 2016

Good app - very easy to set up!

Jr Edition
United Kingdom
About 1 hour using the app
October 27, 2023

I'm just starting with the app, and the customer service - even for customers on the free plan - is outstanding. Jade answered my multiple questions with clarity and understanding...and humor! I'm looking forward to testing out the app and seeing results, particularly with regards to a referral program. Keep up the great work!

Ben's Chili Bowl
United States
About 1 hour using the app
Smile.io replied October 30, 2023

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

October 8, 2019

Cannot create multiple tier systems like Sephora. Too bad, it seems like a popular app. Check out Growave instead to do multiple tiers.

Scarflings
Canada
About 23 hours using the app
Smile.io replied October 8, 2019

Thank you for reaching out! We've sent an email your way with more information! 🙂

September 9, 2016

very user friendly , easy to install and you dont have to be computer geek to follow up with it, love it!!

Piasu
Hong Kong SAR
About 1 hour using the app
June 8, 2022

Smile Customer Service was VERY quick in replying to my questions about set up, Jade was extremely nice and helpful!

Archer and Olive
United States
About 1 hour using the app
Smile.io replied June 8, 2022

Thank you so much for leaving a review! It was great assisting you today -Jade <3

April 28, 2016

Perfect way to build a relationship with your customers! Love it!

Emojiliquids
United States
About 1 hour using the app
September 19, 2023

Nicole, with Smile Support, was awesome and so patient with me regardless of my technical handicaps. I loved the way she paid such close attention to what I was asking and saying. It's so nice to chat with an actual human who really tries to help! Be blessed, Nicole!

Ms. JD Hurst
United States
About 1 hour using the app
Smile.io replied September 21, 2023

Thanks so much for taking the time to write this review 💛💖 We appreciate it so, so much & look forward to seeing your business grow 🚀🌈 Let us know if there is ever anything else we can help you with 😊

Be blessed!

- Smile Team✨