Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,471)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

June 8, 2020

Just started using the app.. Really straight forward and seems super easy. Looking forward to see the end result

Noble Reefs
United States
5 minutes using the app
Smile.io replied June 16, 2020

Thank you so much for the 5-star review!😄

August 10, 2021

easy set-up. important for me to be able to import customer info from another program. I'm optimistic...

Cards By Anne
United States
4 minutes using the app
Smile.io replied August 12, 2021

So glad that you found the setup easy. We know that you've got a lot to juggle as a small business owner, so we always strive to make things easy for you.

August 24, 2016

Exactly what we was looking for! Brilliant and easy to use loyalty plan for customers.

Allstarsdirect
United Kingdom
4 minutes using the app
October 16, 2016

Impressed with how easy it was to set up program.

Dreamz Etc
United States
4 minutes using the app
December 7, 2016

Really easy to set up. Excited to start this rewards program.

Unumsunglasses
United States
About 1 hour using the app
April 14, 2016

Just set this up! Looking forward to offering to my clients. So easy to set up, a few clicks and you're done!

The Too Cute Boutique
United States
3 minutes using the app
May 8, 2019

It will wonderful to have a review section for a free package. if it had, I would have given smile i.o a 5 star

thekrieit
Singapore
About 2 hours using the app
Smile.io replied May 8, 2019

Thanks for the feedback! We'll be in touch via email to discuss some options :)

October 8, 2016

Its ok!
Who knows, only just beginning..

Ila And Lane
United Kingdom
About 2 hours using the app
June 19, 2016

Loving this app. So easy to install and customise :)

Saucy Ladies Intimates
Australia
3 minutes using the app
September 1, 2017

Very great system & idea. However, the actual end product does not work whatsoever. Whenever a customer tries to register a rewards account, the page just refreshes, that's it. I would love to use this app because of it's great integrations, hoping for updates soon!

Last Free Souls
United States
About 1 hour using the app