Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,598)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including support for in-person events. They praise its user-friendly interface and the responsive, professional support team that ensures reliable performance and seamless Shopify integration. Often described as a "game changer," it effectively enhances customer engagement and satisfaction.

May 11, 2016

Super easy to set up - I can't believe it really. Now, I'm just hoping my customers will use it and like the rewards we're giving them.

Dr Cowans Garden
United States
35 minutes using the app
March 23, 2022

Fast response from Joshua! First time using this app so I really appreciate his prompt assistance :D Can't wait to try out this app and see how it helps to grow our Loyalty program.

G to G Enterprise
Malaysia
35 minutes using the app
Smile.io replied March 24, 2022

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

October 8, 2023

Only just installed it but its definitely providng me with everything ive been looking for

Moela Beauty
United Kingdom
34 minutes using the app
Smile.io replied October 10, 2023

Thanks for leaving a review! Let us know if there is anything we can do for you! 💖

Smile Team ✨

July 18, 2018

This is a scam.

The app claims that it will reward your customers for sharing your shop on Facebook and Twitter. However the app does not track any sharing and just gives free points to customers for NOTHING. I reached out to their support team and they do not respond.

Business relationship is all about trust and if they are able to be misleading on such important information then from my point of view they cannot be trusted.

I am sorry but goodbye Smile.

Tuteleriebatistas
Benin
About 17 hours using the app
February 8, 2017

so far so good! I think customers will love!

Peony Rose Boutique
United States
33 minutes using the app
January 4, 2021

This app was very easy and quick to set up. Hopefully now i can reward customers for there kind returning and loyalty.

Chef Lee Brown
United Kingdom
32 minutes using the app
Smile.io replied January 4, 2021

Thanks so much for the review! Happy to hear that Smile was quick and easy to launch 🚀

October 20, 2016

I'm new to the app. Loads up and looks great.

Tracis Primitives
United States
About 11 hours using the app
October 28, 2020

Simple to use and the tutorial is very easy to follow. Lots of options to choose from on how members can receive rewards. Enjoying using the service so far.

Orriginal Designs
United States
31 minutes using the app
Smile.io replied November 2, 2020

We're so glad you're finding the in app tutorials helpful! 😊 Thank you for the review and for using Smile!

March 11, 2023

Nutze die App seit ein paar Tagen und kann sie uneingeschränkt empfehlen. Bei Fragen ist der Kundensupport sehr gut.

ooohne
Germany
31 minutes using the app
Smile.io replied March 12, 2023

Wir freuen uns sehr, dass Sie von Anfang an hervorragende Erfahrungen mit Smile gemacht haben und wir unterstützen Sie weiter auf dem Weg! 🤩

September 28, 2022

Awesome customer service regarding the setup for VIP. It was very helpful for me to explore the platform.

Pared Eyewear
Australia
31 minutes using the app
Smile.io replied September 28, 2022

Thanks so much for taking the time to leave a review, we appreciate you! Best of luck with your launch! 🚀

Cheers,
Joshua - Smile Team 🧙‍♂️