Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,513)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

November 7, 2023

5 star customer service. Lisa was able to quickly answer my question and confirmed my suspicion.

3 stars because smile.io does not currently offer a way to exclude a collection from point redemption. The solution is clunky - create a collection that does not include those items. That works but is not ideal

Christine Ann Nicols
United States
About 1 hour using the app
Smile.io replied November 9, 2023

Thank you so much for taking the time to leave this review and share your feedback with us! We are always looking for ways to improve and value your thoughts and ideas 🙌

We'll be here if there is ever anything else we can help you with 😊

- Smile Team✨

October 16, 2016

Impressed with how easy it was to set up program.

Dreamz Etc
United States
4 minutes using the app
December 7, 2016

Really easy to set up. Excited to start this rewards program.

Unumsunglasses
United States
About 1 hour using the app
April 14, 2016

Just set this up! Looking forward to offering to my clients. So easy to set up, a few clicks and you're done!

The Too Cute Boutique
United States
3 minutes using the app
May 8, 2019

It will wonderful to have a review section for a free package. if it had, I would have given smile i.o a 5 star

thekrieit
Singapore
About 2 hours using the app
Smile.io replied May 8, 2019

Thanks for the feedback! We'll be in touch via email to discuss some options :)

October 8, 2016

Its ok!
Who knows, only just beginning..

Ila And Lane
United Kingdom
About 2 hours using the app
June 19, 2016

Loving this app. So easy to install and customise :)

Saucy Ladies Intimates
Australia
3 minutes using the app
September 1, 2017

Very great system & idea. However, the actual end product does not work whatsoever. Whenever a customer tries to register a rewards account, the page just refreshes, that's it. I would love to use this app because of it's great integrations, hoping for updates soon!

Last Free Souls
United States
About 1 hour using the app
February 19, 2017

it's an easy set up except for code retrieval

In Ur Closet
United States
About 1 hour using the app
August 6, 2016

The sweet tooth app is exactly what we were looking for to reward Lovepray jewelry's super loyal customer base! We are so excited!

Lovepray
United States
3 minutes using the app