Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,512)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

July 7, 2017

I like it! Easy to use. However I wish the free version offered more customization.

Alandalie Boutique
United States
About 1 hour using the app
April 15, 2022

Belle application. on y trouve un programme de référencement tip top. le tout bien synchronisé et en accès direct sur mon site.

Moksha Soul Drink
France
About 1 hour using the app
Smile.io replied April 16, 2022

Merci beaucoup! Nous savons que le référencement est important pour les magasins et nous voulons que notre application vous aide à réussir 💪

February 28, 2017

Pretty good app, easy to use for the most part.

Flipside Jewelry
United States
About 1 hour using the app
July 27, 2016

great app however very expensive stepup plan from free, should move toward a order number type plan rather then user count plan as user counts can be non buying users

Eagle Beadz
United States
2 minutes using the app
December 29, 2020

I try this app Make a mistake in the spealling of the name of the point. Now i cant changed the name ! Thats a bummer. Need to pay to maje this change ‍♀️

AM et Co
Canada
About 1 hour using the app
Smile.io replied December 29, 2020

Hello there! You should be able to change the points branding name in Program > Points under 'Points branding' on the free plan!
We've sent you over an email to help out further 💖

August 18, 2016

So easy to install, can't wait to see how our customers react to it!

Beaumont Inn Gift Shop
United States
2 minutes using the app
January 28, 2021

Nice app! Unfortunately you can choose only 1 language. Doesn't work for stores with more than one language.

À LA MODE
Spain
About 1 hour using the app
Smile.io replied January 29, 2021

Bonjour! Thank you so much for taking the time to write this review. We really appreciate the feedback about the need to support multiple languages on a single store. While we do support translations to a single language (English, French, German, Spanish, & Portuguese), multi-language support is something we'll definitely consider for future updates to Smile 😊

October 21, 2016

Excited to start using this program for my customers!

Simply Me Boutiquw
United States
2 minutes using the app
February 7, 2017

so excited to start using this app!

The Natural Root
United States
2 minutes using the app
July 14, 2017

great apppppppppppp....A+++++++++++++++++

Dezdesigns
United States
2 minutes using the app