Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,471)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

Edited July 16, 2016

It is a good program but it needs to get a design upgrade!

Mongo Surf
United States
13 minutes using the app
August 18, 2020

Pas disponible en Français... Pourtant depuis des années nous attendons la traduction de ce service... Tant pis.

Hanout
France
12 minutes using the app
Smile.io replied August 19, 2020

Thank you for your review! We'll let you know as soon as the French version becomes available 😄

September 16, 2016

Have only just signed up but so far so good. Was easy to install and set up!

Hairwareshop1
United Kingdom
8 minutes using the app
December 1, 2019

Pretty Disappointing. On the free plan, there are two ways to reward, not ten. I don't know why App developers feel a need to be misleading.

Its Bean Called Java
United States
10 minutes using the app
Smile.io replied December 2, 2019

Hey there! Thanks for taking the time to leave us a review and your feedback! We've sent you over an email to help with the additional ways to reward! 😊

July 6, 2021

日本語に対応しておらず、日本円にも対応していません。使えるマーケットが限られています。デザインがいいだけに非常に残念。
日本語に対応しておらず、日本円にも対応していません。使えるマーケットが限られています。デザインがいいだけに非常に残念。

JustFit
Japan
8 minutes using the app
Smile.io replied July 6, 2021

Thank you so much for the review! So sorry to hear your language isn't available yet -- Smile is currently available in 5 languages and we plan to keep expanding our translations 🌍 I've just sent you an email to follow-up on the possible workarounds that we can offer 😊

March 8, 2023

Cant use the app as it Just flashes the screen when trying to view the app , unusable as i cant get past the opening screen

Classic Gent
United Kingdom
6 minutes using the app
Smile.io replied March 8, 2023

Hey, thank you for your review. I'm really sorry to see you are having difficulties I have reached out via email to help you resolve this and get you up and running.

January 11, 2018

Be careful installing this app, as they will add code that won't uninstall when you leave. Combine their sloppy attitude with the deep access they ask for, and it becomes a no-go.

Breadvillage
United States
4 minutes using the app
September 27, 2016

Hi this seems like the way to go to reward my clients and my store.

Puretincture
Singapore
3 minutes using the app
July 5, 2023

love this app! Great experience and integration. Please with the customers service! Enjoying it so far

Calita Intimates
Canada
Smile.io replied July 5, 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team

June 6, 2023

It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.

Undertheoaktree
Philippines
Smile.io replied June 6, 2023

Thank you so much for taking the time to leave this review! -The Smile Team 💛