Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,606)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.
Refine
-
By rating
Simple and easy to setup. Gives you everything you need in the free option when just starting out. Excited to see how the points and referral program work.
So far it was very easy to set up! Will have to see how it actually works but I do appreciate the ease of use and the nice look of it!
Thank you for your 5 star review! 😊 Don't hesitate to reach out if we can help with anything!
Seems to be great so far! I am using it for two of my stores, and it has not failed me yet!
So far so good
Thank you for your review. We have reached out via email to see if there is anything we can improve on.
Cheers
The Smile Team
A great app, very easy to setup and customise and a very generous level of free functionality. Cheers!
I like this idea and easy yo use that application as a software developer, of course I will suggest everyone I know.
Thank you so much for taking the time to leave this lovely review!! We appreciate it so much & we look forward to continuing to impress 🤩
Smile Team✨
Doesn't work for customers without an email .... so this is useless for a POS where most of my customers don't have an email registered.
And poor support ... says "Hi", then no answers after more than 30min. Could at least say that it is not possible to import points for client without an email instead of wasting my time.
Thank you so much for letting us know about the experience you had! This is FAR from our standard level of service that our merchants have come to expect from us, and we will be taking steps internally to ensure this sort of interaction remains an isolated incident. We aim to be as transparent as possible, and we're truly sorry that our live chat team's response about CSV import capabilities didn't address your concern directly 😞
I will be reaching out very soon to address this with you personally. Looking forward to connecting with you to re-establish the service-level we take pride in offering our merchants!
Brandon - Merchant Experience Manager
The fact that a small business can have a rewards program like the big dogs and even the ability to customize to our liking, is simply incredible! Thank you Smile.io for putting a smile on my face
Thank you so much for taking the time to leave us this review and for sharing your experience 😍
Pretty easy install, I wish it was the first pop up though and not a small tab at the bottom where the guest needs to click on it to see the option.
Sweet tooth is an amazing app which is easy to setup and use. I can't wait to see the results it will deliver!