Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,512)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

September 22, 2016

about to start using the app we will see

Double Bounce
United Kingdom
42 minutes using the app
February 11, 2022

First time downloading the application and staff was prompt with responding to and answering all my questions.

Country Gal Thrift
United States
41 minutes using the app
Smile.io replied February 11, 2022

Thanks so much for taking the time to leave us this review ✨

December 7, 2018

THE TEST EMAIL DOESNT WORK SO NOT SURE IF ANYTHING ELSE WILL. DELETING THE APP NOW MAKES NO SENSE IFI CANT SEE WHAT THE EMAIL LOOKS LIKE

Pat & Kunnu
United Kingdom
About 1 hour using the app
August 13, 2016

not exactly the type of incentive I was looking to reward my customers with

Valeriebattsartist Com
United States
42 minutes using the app
October 17, 2023

Not able to manually translate.

CoralLab.no
Norway
40 minutes using the app
Smile.io replied October 18, 2023

Thank you so much for taking the time to leave us feedback. We are always looking for ways to improve and value your thoughts and ideas. We sent an email with additional information to see if we can help 🙏

April 9, 2017

I think Swell gives you more than enough for the free account. Tooth doesnt really give you that much customization.

Club Mnml
United States
38 minutes using the app
August 7, 2022

Easy to Install and Use. Just started using the app so I will review it again after I have had more time to see it function.

Bonded By Loyalty
United States
21 minutes using the app
Smile.io replied August 7, 2022

We are so glad that Smile has been easy to install and use! Thanks so much for taking them time to leave a review, we really appreciate it :)

January 18, 2018

Hi Everyone,
I just installed the app and i got some assistance from stuart and thus far it is going well. It isn't too hard to setup at all and staff helped me out with my questions. Best of luck to everyone else

Gamerstwist
United States
21 minutes using the app
Edited February 11, 2017

Misleading for the free account.

I would say that the worst thing is tha they insist paying at least $60 per month in order to remove a giant branding logo, I would have given a 5 star review otherwise.

Furthermore, they limit a lot of features unless you pay, which would be bearable if they didn't decide to openly brand the rewards form. I would not recommend downloading this app if you are a starting store, it would probably be a conversion killer considering the fact that your customers will know that you use free website tools unless you pay $60 a month. If they would lower the price for developing stores and didn't decide to brand the loyalty program form with their huge logo, I'd be happy. Unfortunately, they've chosen to overcharge for such a simple application. I'm afraid I'll be uninstalling this application soon.

Exephis Gadgets
United States
29 minutes using the app
August 24, 2016

Very streamlined app, allows creation of a loyalty program within minutes. One of the only Shopify Loyalty Programs allowing Membership Tiers (though only available to Premium Subscribers). Downside is very little customisation options available to free plan users.

Straw Boss Comb Collective
Canada
19 minutes using the app