Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,472)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

June 6, 2023

It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.

Undertheoaktree
Philippines
Smile.io replied June 6, 2023

Thank you so much for taking the time to leave this review! -The Smile Team 💛

April 19, 2019

really gooooooooooood app, helps a lot, will recommand it to friends. thanks for the supporting.....

singtel_dev
United States
Smile.io replied April 22, 2019

Thank you for the five-star review and for the recommendation to your friends :)

September 24, 2019

My experience has been very positive thus far. The set up instructions are easy to follow, the customer service team are there via chat and email if you have more questions, and everything works. Overall, it's a great app that I was able to integrate with other apps on my store like Stamped.io reviews and Recharge Subscription app.

Kyra's Shea Medleys
United States
Smile.io replied September 24, 2019

Thank you very much for the five-star rating! We really appreciate the feedback and we're super happy you're loving our integrations. 😄

September 30, 2019

After only a few minutes walking the app through setting it'self up (that's right!), I understand and LOVE everything this app does, and it does everything I need for free at this stage in my business. Thank you!

Blissful Home Cleaning
Canada
Smile.io replied October 1, 2019

Thanks so much for the five-star rating! We really appreciate it. 😄

February 25, 2019

I love this app! Its really helping to grow my business and create repeat customers. I highly reccomend this app to all business owners

Cozy Home Interiors
Ireland
Smile.io replied March 26, 2019

Thank you for the five-star review, and for the recommendation :) much appreciated!

May 7, 2020

Had a really delightful experience setting up the program. They make it so easy to set up, unlike other apps. Great service when I need them, and helpful recommendations about program strategy.

Vibes Soap
Canada
Smile.io replied May 11, 2020

Thank you so much for your review! We love hearing about your experience! 💖

February 21, 2018

The more we dug into the app the more impressed we were with the app. 100% worth installing. Love the interface and all the options! Game changer.

Catjaniga
United States
June 27, 2018

This is the perfect solution for us and our store. So easy to set up and get going. I highly recommend this app for anyone looking for a good way to engage with your customers.

Helding
Ireland
December 12, 2018

Smile is an amazing app with a lot of functionality to reward your customers. It integrates with other apps, so I can also reward people for leaving reviews through Stamped.io as well.

While I haven't needed too much from them, their support has been amazing when I couldn't quite figure out what I was doing, they guided me to where I needed to be.

Tricky Fingers Magic Emporium
Canada
Edited August 27, 2024

Thanks to Jade and Hannah for fast response!

Paint by Numbers
United States
Smile.io replied September 7, 2021

We're glad to hear you enjoy the app and user interface! We'll let Lynn know you appreciate her. We do too, she's pretty great at listening to customers needs and helping them get what they need ✨