Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,651)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

October 28, 2020

Simple to use and the tutorial is very easy to follow. Lots of options to choose from on how members can receive rewards. Enjoying using the service so far.

Orriginal Designs
United States
31 minutes using the app
Smile.io replied November 2, 2020

We're so glad you're finding the in app tutorials helpful! 😊 Thank you for the review and for using Smile!

March 11, 2023

Nutze die App seit ein paar Tagen und kann sie uneingeschränkt empfehlen. Bei Fragen ist der Kundensupport sehr gut.

ooohne
Germany
31 minutes using the app
Smile.io replied March 12, 2023

Wir freuen uns sehr, dass Sie von Anfang an hervorragende Erfahrungen mit Smile gemacht haben und wir unterstützen Sie weiter auf dem Weg! 🤩

September 28, 2022

Awesome customer service regarding the setup for VIP. It was very helpful for me to explore the platform.

Pared Eyewear
Australia
31 minutes using the app
Smile.io replied September 28, 2022

Thanks so much for taking the time to leave a review, we appreciate you! Best of luck with your launch! 🚀

Cheers,
Joshua - Smile Team 🧙‍♂️

March 27, 2017

it is an amazing and easy app, if you are thinking of an amazing rewards app this is the one

Puzzlersjo
Jordan
30 minutes using the app
April 21, 2016

Very easy to install. Hoping this will drive more sales!

Campus Connection
United States
30 minutes using the app
August 10, 2017

Good app,, but not very easy to use.

That Sky Corner Shop
United Kingdom
30 minutes using the app
January 20, 2021

This app is so straightforward and simple. I love the appeal that it gives especially by being a relatively new business owner!

Gemini Pleasure & Play
United States
29 minutes using the app
Smile.io replied January 20, 2021

Thanks so much for the 5-star review 🌟So glad to hear how simple and straightforward Smile has been for you!

August 28, 2023

Thank you for making this great app, it save me a lot of time and effort. I will recommend it to anyone who are looking for customer loyalty program.

Ehomeinc.com
United States
29 minutes using the app
Smile.io replied August 30, 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers
The Smile team 💛

March 10, 2020

This is only my first day using it, but I'm giving it 5 starts because it was so EASY to do and set up. Like so easy. I hope the codes and discounts work!

Wear Your Curls
United States
29 minutes using the app
Smile.io replied March 13, 2020

So glad to hear that the setup process was easy! Thanks so much for your review, and don't hesitate to reach out if we can help with anything! 💪

January 19, 2023

User interface is friendly, easy to use - took a few minutes to set up. Customer service is very responsive and helpful.

gauspo
United States
29 minutes using the app
Smile.io replied January 19, 2023

It was great chatting with you today! Thanks so much for taking the time to leave a review. We really appreciate it, and are so glad you were able to get set up easily and quickly! Don't hesitate to reach out :)