Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,512)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

June 16, 2022

I used this app to reward our brand community and keep a loyal customer base - our brand really does well for loyal customers so this app really helps to do that. Free plan is more than enough for a small company

InverclydeGin
United Kingdom
19 minutes using the app
Smile.io replied June 16, 2022

Thank you for taking the time to leave a review! We are so happy Smile was able to help :)

December 11, 2016

It looks really great however many of the option that are advertised i.e. customer receiving points on spending are only available on paid version. I probably would not have downloaded the app if this had been clear. I felt a little miss guided.

Mitty Burns
Australia
25 minutes using the app
August 15, 2016

Very nice app, easy to use and great incentive to increase sales. Only drawback for me is currency is restricted to USD and as a UK seller I would like GBP alternative.

Retro Posters
United Kingdom
15 minutes using the app
June 17, 2017

seems good, see how it works on our own site if you like... www.annalise.co.uk

Annalise Jewellery
United Kingdom
11 minutes using the app
July 24, 2016

Never thought of a rewards program for my shop. So far so good!

60 South
United States
10 minutes using the app
March 22, 2017

so far so good. pretty easy set up. still messing with it.

Cribsoflove
United States
10 minutes using the app
September 23, 2020

Hello dear, I installed it to try it on, and unfortunately I cant have it in french :( Do you have a solution for that ?

narcisses
France
13 minutes using the app
Smile.io replied September 23, 2020

Hey there! Thanks for your review! We do have a French version coming very soon! I'll send you over an email with more information :)

October 12, 2016

Yes thank you for providing an amazing loyality program.

Little Lovebug Designs
United States
10 minutes using the app
Edited July 16, 2016

It is a good program but it needs to get a design upgrade!

Mongo Surf
United States
13 minutes using the app
August 18, 2020

Pas disponible en Français... Pourtant depuis des années nous attendons la traduction de ce service... Tant pis.

Hanout
France
12 minutes using the app
Smile.io replied August 19, 2020

Thank you for your review! We'll let you know as soon as the French version becomes available 😄