Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,619)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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Smile app is easy to setup and integration is super fast looks great and easy to personalize. Can't wait to see the results
Thank you so much for this review! We're so happy to hear that you had a smooth setup process. ✨
Simple and easy to setup. Gives you everything you need in the free option when just starting out. Excited to see how the points and referral program work.
So far it was very easy to set up! Will have to see how it actually works but I do appreciate the ease of use and the nice look of it!
Thank you for your 5 star review! 😊 Don't hesitate to reach out if we can help with anything!
Seems to be great so far! I am using it for two of my stores, and it has not failed me yet!
So far so good
Thank you for your review. We have reached out via email to see if there is anything we can improve on.
Cheers
The Smile Team
I really enjoyed this template. I went in with ideas regarding customer loyalty programs and the app was already ahead of my thinking. Awesome.
Thank you for sharing your kind feedback! 🙌 We're so excited to see your store grow with Smile :)
A great app, very easy to setup and customise and a very generous level of free functionality. Cheers!
I like this idea and easy yo use that application as a software developer, of course I will suggest everyone I know.
Thank you so much for taking the time to leave this lovely review!! We appreciate it so much & we look forward to continuing to impress 🤩
Smile Team✨
Doesn't work for customers without an email .... so this is useless for a POS where most of my customers don't have an email registered.
And poor support ... says "Hi", then no answers after more than 30min. Could at least say that it is not possible to import points for client without an email instead of wasting my time.
Thank you so much for letting us know about the experience you had! This is FAR from our standard level of service that our merchants have come to expect from us, and we will be taking steps internally to ensure this sort of interaction remains an isolated incident. We aim to be as transparent as possible, and we're truly sorry that our live chat team's response about CSV import capabilities didn't address your concern directly 😞
I will be reaching out very soon to address this with you personally. Looking forward to connecting with you to re-establish the service-level we take pride in offering our merchants!
Brandon - Merchant Experience Manager
The fact that a small business can have a rewards program like the big dogs and even the ability to customize to our liking, is simply incredible! Thank you Smile.io for putting a smile on my face
Thank you so much for taking the time to leave us this review and for sharing your experience 😍