Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,649)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

April 27, 2016

Great App. Nice and easy to understand

Supplementneeds Co Uk
United Kingdom
14 minutes using the app
September 23, 2019

Wich kind of app dont allow you to change the languaje?? So bad, a waste of time if you want to open a store in any other languaje without paying 50 per month.

PREAKY
Spain
About 6 hours using the app
Smile.io replied September 23, 2019

Thanks for the feedback! We'll be in touch to chat more!

March 23, 2022

This is a great app which helps you deal with your customers. The assistants also rely rapidly and friendly! Thanks.

天添了沒 TTODAY
Australia
12 minutes using the app
Smile.io replied March 24, 2022

Thank you so much for your kind review ✨ We are delighted we could help you 🥰

April 2, 2021

Very easy to set up. I haven't had a chance to see the campaigns run just yet but the setup was a breeze. Very intuitive and user friendly.

ATELIER SYP
Canada
12 minutes using the app
Smile.io replied April 3, 2021

Thank you so much for the 5-star review ✨Excellent to hear that Smile was super easy to setup!

December 23, 2020

I found that many websites have been using it; therefore, have a try, good impression, need more time to familiarize with it!

JUSTT BEAUTHY
Hong Kong SAR
12 minutes using the app
Smile.io replied December 27, 2020

Thank you so much for leaving us a review! If you have any questions along the way, please feel free to reach out to us at help@smile.io!

February 14, 2023

Easy to install, easy set-up and fantastic customer service! The onboarding process is smooth, and the helpful widgets get you started very easily.

The Natural Doggy Chews Co.
United Kingdom
12 minutes using the app
Smile.io replied February 14, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it and are super happy to hear the experience has been smooth! 😊

Smile Team ✨

June 27, 2017

Look nice, Just want direct to use the bonus point

Petpaltest
Hong Kong SAR
About 4 hours using the app
July 29, 2021

Super easy to set-up, great features, and branding options; all free! This is a must add to your store!

Always Make A Statement LLC
United States
11 minutes using the app
Smile.io replied July 30, 2021

Thank you so much for your lovely review 💖 This made us Smile :)

January 5, 2018

It's a good app to use for customer loyalty. Just wish it wasn't so expensive.

1firststoretest
United States
About 4 hours using the app
March 21, 2022

Definitely one of the best made apps on the Shopify App platform and I really appreciate the YouTube videos and guidance made available throughout the process! But I wish that there was a pricing level somewhere between free and the $49.99 per month mark! I have signed up at this level because I had no other choice, but depending on how it works, I might have to cancel because that's high price point for an app.

Junkyarn
United States
About 4 hours using the app
Smile.io replied March 22, 2022

Thank you so much for your review and your feedback! This is truly valuable to us 🙏