Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,502)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

Edited April 19, 2016

Great app, with great support. Quick to respond to questions. App is easy to setup and offers many different reward options!

Scottistesting
Canada
August 10, 2017

Amazing App with some amazing support staff. Excited to use the app

Alarm Clock Nation
Canada
February 25, 2019

I love this app! Its really helping to grow my business and create repeat customers. I highly reccomend this app to all business owners

Cozy Home Interiors
Ireland
Smile.io replied March 26, 2019

Thank you for the five-star review, and for the recommendation :) much appreciated!

April 19, 2019

really gooooooooooood app, helps a lot, will recommand it to friends. thanks for the supporting.....

singtel_dev
United States
Smile.io replied April 22, 2019

Thank you for the five-star review and for the recommendation to your friends :)

September 24, 2019

My experience has been very positive thus far. The set up instructions are easy to follow, the customer service team are there via chat and email if you have more questions, and everything works. Overall, it's a great app that I was able to integrate with other apps on my store like Stamped.io reviews and Recharge Subscription app.

Kyra's Shea Medleys
United States
Smile.io replied September 24, 2019

Thank you very much for the five-star rating! We really appreciate the feedback and we're super happy you're loving our integrations. 😄

September 2, 2021

Super quick customer service! Very helpful. Such a great app for incentivizing your customers! Highly recommend

The JMK
United States
Smile.io replied September 3, 2021

Thank you so much for your review 💖
We're so glad to hear that you're loving our app and customer service!

Edited August 27, 2024

Thanks to Jade and Hannah for fast response!

Paint by Numbers
United States
Smile.io replied September 7, 2021

We're glad to hear you enjoy the app and user interface! We'll let Lynn know you appreciate her. We do too, she's pretty great at listening to customers needs and helping them get what they need ✨

February 20, 2016

I just signed up for this app, so I don't have a review based on the functionality, however the features look great and I am anxious to get it set up

Happy Dog Food 2
United States
September 28, 2016

Very nice app! I give it 4 stars because it doesn't allow translations. But the app is great.

Ninjanutz 2
Mexico
December 2, 2016

This is a great rewards program system

Be You Ty
Canada