Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,621)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

April 18, 2023

Very easy and simple set up. I've been using Smile on other brands for awhile now and always appreciated the simplicity

Coven Creations
United States
8 minutes using the app
Smile.io replied April 19, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

July 15, 2016

I use sweet tooth on both my Arura Clothing website and my Carbon Parts Pros website. It is a great free app to build customer loyalty!

Outdoor Republic
United States
8 minutes using the app
April 20, 2017

LOVE THIS APP!! THIS HELPS MY STORE A LOT!

Luxury Wardrobe
United States
8 minutes using the app
December 14, 2020

I think this is a great app and I am so thankful that it is free, thank you guys for making a free app which is super easy to set up and could really help a lot of people with their little shops. I have dropped a star because I actually installed this ONLY because i wanted to offer products that customers could redeem their points on - and from what i had read before I installed the app it seemed like this was available on the free plan. After going to the effort of installing it and setting it up I discovered that actually it isn't available on the free plan. I wish I would have known beforehand because i probably wouldn't have installed it. I am going to give it a go anyway, but now to get the functionality that I actually wanted I would have to uninstall this app and find a different one (because I will never ever ever ever be able to afford $200 a month for an app, which is what i would need to pay with this app to get the functionality I had wanted...)

Daisuki
Australia
About 3 hours using the app
Smile.io replied December 17, 2020

Thank you so much for the review ✨We really appreciate you taking the time to write this review and share your feedback on pricing, especially when it comes to the accessibility of our free product reward for small businesses.

Please send us an email at help@smile.io as we'd love to discuss this further and see what we can do to help you get the most out of Smile 😊

October 27, 2020

The app is great, but no chance to translate it. Unfortunately this is not good for customers which don't speak english. Hope things will change very soon.

MADAMIGELLA
Italy
About 4 hours using the app
Smile.io replied November 2, 2020

Thanks so much for the candid feedback in this review! We're always working to make our app easier to use for everyone.

Edited May 14, 2023

Guys,
i use your app for my spanish eshop...it is amazing..

BUT...

i need to have Italy language available ...

UPDATE: Please any schedule time when i can expect italy language?

is it possible??

Vitainfluencer.it
Czechia
7 minutes using the app
Smile.io replied May 4, 2023

Thanks so much for taking the time to leave this review — we really appreciate it! 🙌

Currently, Smile is available in English, Spanish, German, Brazilian Portuguese, and French.

But I totally understand the use case and desire to translate Smile into multiple languages (other customers have also expressed their interest in multi-language support, and we can see why) and we really love this idea. 🤩 we'd be happy to +1 this with our product team for you ✅

Thanks!
-the Smile team 💛

April 9, 2016

I've just installed the app. Pretty straight forward, but the true test I guess will be seen once the app is operational with customers

Growing Footprints
Australia
About 2 hours using the app
April 26, 2017

It has great options for free plan. The problem is that to customize the "Spending Points Coupons" you have to pay. It is no problem if your webpage is in English, but if you have it in another language it is not fair. Non usable in free plan for webpages in other languages.

Nutreva
Spain
About 3 hours using the app
September 13, 2016

Fantastic loyalty program. A must.

Patrida Imports
United States
7 minutes using the app
July 6, 2016

Easy to set up and get running on my website!

The Tiny Human
United States
7 minutes using the app