Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,649)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

August 18, 2020

Pas disponible en Français... Pourtant depuis des années nous attendons la traduction de ce service... Tant pis.

Hanout
France
12 minutes using the app
Smile.io replied August 19, 2020

Thank you for your review! We'll let you know as soon as the French version becomes available 😄

March 23, 2022

This is a great app which helps you deal with your customers. The assistants also rely rapidly and friendly! Thanks.

天添了沒 TTODAY
Australia
12 minutes using the app
Smile.io replied March 24, 2022

Thank you so much for your kind review ✨ We are delighted we could help you 🥰

April 2, 2021

Very easy to set up. I haven't had a chance to see the campaigns run just yet but the setup was a breeze. Very intuitive and user friendly.

ATELIER SYP
Canada
12 minutes using the app
Smile.io replied April 3, 2021

Thank you so much for the 5-star review ✨Excellent to hear that Smile was super easy to setup!

December 23, 2020

I found that many websites have been using it; therefore, have a try, good impression, need more time to familiarize with it!

JUSTT BEAUTHY
Hong Kong SAR
12 minutes using the app
Smile.io replied December 27, 2020

Thank you so much for leaving us a review! If you have any questions along the way, please feel free to reach out to us at help@smile.io!

February 14, 2023

Easy to install, easy set-up and fantastic customer service! The onboarding process is smooth, and the helpful widgets get you started very easily.

The Natural Doggy Chews Co.
United Kingdom
12 minutes using the app
Smile.io replied February 14, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it and are super happy to hear the experience has been smooth! 😊

Smile Team ✨

June 17, 2017

seems good, see how it works on our own site if you like... www.annalise.co.uk

Annalise Jewellery
United Kingdom
11 minutes using the app
July 29, 2021

Super easy to set-up, great features, and branding options; all free! This is a must add to your store!

Always Make A Statement LLC
United States
11 minutes using the app
Smile.io replied July 30, 2021

Thank you so much for your lovely review 💖 This made us Smile :)

December 1, 2019

Pretty Disappointing. On the free plan, there are two ways to reward, not ten. I don't know why App developers feel a need to be misleading.

Its Bean Called Java
United States
10 minutes using the app
Smile.io replied December 2, 2019

Hey there! Thanks for taking the time to leave us a review and your feedback! We've sent you over an email to help with the additional ways to reward! 😊

Edited June 17, 2020

I just downloaded Smile and set up my rewards program in lesst han 5 min. I LOVE SHOPIFY! Thank you for making it so easy.

Sydney Red
Australia
10 minutes using the app
Smile.io replied June 22, 2020

Thank you so much for your review 💖 We love hearing about your easy and quick setup process!

March 5, 2020

Second website I have created and both have this app. It's great! Our customers have used the points often.

JISD Store
United States
10 minutes using the app
Smile.io replied March 6, 2020

Thank you for the 5 star review! We're happy your customers love it! 😄