Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,637)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

July 27, 2016

great app however very expensive stepup plan from free, should move toward a order number type plan rather then user count plan as user counts can be non buying users

Eagle Beadz
United States
2 minutes using the app
December 29, 2020

I try this app Make a mistake in the spealling of the name of the point. Now i cant changed the name ! Thats a bummer. Need to pay to maje this change ‍♀️

AM et Co
Canada
About 1 hour using the app
Smile.io replied December 29, 2020

Hello there! You should be able to change the points branding name in Program > Points under 'Points branding' on the free plan!
We've sent you over an email to help out further 💖

August 18, 2016

So easy to install, can't wait to see how our customers react to it!

Beaumont Inn Gift Shop
United States
2 minutes using the app
January 28, 2021

Nice app! Unfortunately you can choose only 1 language. Doesn't work for stores with more than one language.

À LA MODE
Spain
About 1 hour using the app
Smile.io replied January 29, 2021

Bonjour! Thank you so much for taking the time to write this review. We really appreciate the feedback about the need to support multiple languages on a single store. While we do support translations to a single language (English, French, German, Spanish, & Portuguese), multi-language support is something we'll definitely consider for future updates to Smile 😊

October 21, 2016

Excited to start using this program for my customers!

Simply Me Boutiquw
United States
2 minutes using the app
February 7, 2017

so excited to start using this app!

The Natural Root
United States
2 minutes using the app
July 14, 2017

great apppppppppppp....A+++++++++++++++++

Dezdesigns
United States
2 minutes using the app
September 22, 2016

about to start using the app we will see

Double Bounce
United Kingdom
42 minutes using the app
February 11, 2022

First time downloading the application and staff was prompt with responding to and answering all my questions.

Country Gal Thrift
United States
41 minutes using the app
Smile.io replied February 11, 2022

Thanks so much for taking the time to leave us this review ✨

December 7, 2018

THE TEST EMAIL DOESNT WORK SO NOT SURE IF ANYTHING ELSE WILL. DELETING THE APP NOW MAKES NO SENSE IFI CANT SEE WHAT THE EMAIL LOOKS LIKE

Pat & Kunnu
United Kingdom
About 1 hour using the app