Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,647)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

August 11, 2018

amazing service automating rewards and referral programs is so great

Planet Vapors
United States
6 minutes using the app
September 1, 2021

super easy to set up, very clean interface- I'm really excited to use this, it makes giving discounts to loyal customers much easier

Fandom Fairytales Pins
Australia
6 minutes using the app
Smile.io replied September 2, 2021

Thank you so much for sharing! So glad to hear about your setup experience 💖

March 8, 2023

Cant use the app as it Just flashes the screen when trying to view the app , unusable as i cant get past the opening screen

Classic Gent
United Kingdom
6 minutes using the app
Smile.io replied March 8, 2023

Hey, thank you for your review. I'm really sorry to see you are having difficulties I have reached out via email to help you resolve this and get you up and running.

Edited November 10, 2021

Although I just started using the Free Plan the setup was super easy and no coding is required, great!

Primetime Online
Canada
6 minutes using the app
Smile.io replied November 10, 2021

Thank you so much for your lovely review 💖So glad to hear that the setup process was simple!

January 23, 2021

Easy app to use and I am happy to use it for my brand. I look forward to growing my loyal customers with this app.

Habits of A Goddess
United States
5 minutes using the app
Smile.io replied January 24, 2021

Thanks so much for the review 🌟So happy to hear how easy Smile has been to use, and here's to loyalty boosted growth in this new year 🍾

August 31, 2016

Awesome and it does a great job for free!

Emz Blendz
United States
5 minutes using the app
April 18, 2022

Easy to install and customize.. looking forward to playing around with it some more before making a final review.

Pearl + Creek
Australia
5 minutes using the app
Smile.io replied April 19, 2022

Thank you so much for taking the time to leave us a review! Don't hesitate to reach out if we can help with anything throughout the setup process :)

June 8, 2020

Just started using the app.. Really straight forward and seems super easy. Looking forward to see the end result

Noble Reefs
United States
5 minutes using the app
Smile.io replied June 16, 2020

Thank you so much for the 5-star review!😄

January 11, 2018

Be careful installing this app, as they will add code that won't uninstall when you leave. Combine their sloppy attitude with the deep access they ask for, and it becomes a no-go.

Breadvillage
United States
4 minutes using the app
August 10, 2021

easy set-up. important for me to be able to import customer info from another program. I'm optimistic...

Cards By Anne
United States
4 minutes using the app
Smile.io replied August 12, 2021

So glad that you found the setup easy. We know that you've got a lot to juggle as a small business owner, so we always strive to make things easy for you.