Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,550)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

January 3, 2024

Super fast and friendly customer service. Solved my issue immediately!

Poppy Bee Surfaces
United States
9 months using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Cheers,
- Smile Team ✨

April 27, 2024

excellent customer service!

Wooden Table Baking Company
United States
About 1 year using the app
Smile.io replied May 2, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

March 4, 2024

Lisa Gallagher was extremely helpful in getting my questions answered!

invisaWear®
United States
About 1 year using the app
Smile.io replied March 5, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

December 8, 2023

The customer service is very nice and helpful.

APRILSKIN US
United States
Over 4 years using the app
Smile.io replied December 10, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

April 4, 2024

Amazing customer support that I received in the last few days from Joana and Brandon. Super useful and quick

GUAJA.
Portugal
15 days using the app
Smile.io replied April 6, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

✨The Smile Team✨

March 14, 2024

Lisa's help was great when I needed customer service.

Fire Brew
United States
5 months using the app
Smile.io replied March 16, 2024

Thanks so much for taking the time to leave a review! <3 We are happy to hear that our support could help!

June 18, 2024

Great. Easy communication. Very helpful

Woodlands Inc
United States
1 day using the app
Smile.io replied June 22, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Edited June 9, 2024

Fantastic customer support! Fast response time.

Tuesday Label
New Zealand
About 3 years using the app
Smile.io replied March 8, 2024

Thanks for leaving a review! So glad to hear that Karen was able to quickly answer your questions and that you found her to be helpful. This is what it's all about :)))

April 1, 2024

Excellent customer service and an easy to use app

Creams from the Crypt
United States
11 months using the app
Smile.io replied April 4, 2024

Thank you so much for taking the time to leave us a review! We really appreciate it 🤩

- Smile Team ✨

February 2, 2024

Joana sorted out my issue out in seconds. Great service.

Milex South Africa
South Africa
Over 2 years using the app
Smile.io replied February 3, 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨