Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,645)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Great App
Easy setup. Excellent customer service. Lynn has been most helpful!
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Lynn 🤩
Don't hesitate to reach out if you have any questions! 💖
- Smile Team ✨
Quick help and friendly staff!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨
Jade was very very helpful and helped us resolve our problem quickly!!
Thanks for leaving a review! We agree that Jade is indeed helpful 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Done.
Great app and support from Brandon great.
Thanks for leaving us a review! Glad to hear that you found both Smile and Brandon's support to be great 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
So far we had a very pleasant onboarding with Smile.io When we had questions the team was quick to help us.
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Yours in Loyalty,
✨ The Smile Support team ✨
I had a question on and did not expect an answer same day since I'm on the free plan and haven't launched my store, but Lynn was quick to respond and throughly answered my question. I'm already impressed!
So glad that Lynn was quick and able to help you! We look forward to watching your program thrive :)
She helped with information about the app.
Thanks so much for taking the time to leave a review! Don't hesitate to reach out if you have any questions. We're always here when you need us 🙌
- Smile Team ✨
Great friendly support, and has all the features you can expect! Special thanks to JOANA from customer service team who helped me resolve some technical issues on my theme.
The pricing is a bit steep though .. for a small business. And especially some important features are locked in for higher tiers.
Thank you for your review and feedback about our pricing - we appreciate your honesty. We are really happy to hear that Joana gave you some great service!
First time using it, very satisfied! The customer service response is also very fast!
! We really appreciate the kind words 🙏 Thanks for the review!
Yours in Loyalty,
✨ The Smile Support Team ✨
Thank you Lynn for your great service! You were really helpful and efficient!
Thank you so much for taking the time to leave this review 💛 We are happy Lynn was able to help :)
-The Smile Team✨