Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,521)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Fast, easy resolution! Representative was very helpful with no hassle.
Thank you so much for taking the time to leave this review! We really appreciate it 🙌
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Very fast and helpful support
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
CS的協助很合力! 很快了解到問題並幫忙解決. 而且SMILE APP 一連上, 只需做簡單的設置已經看起來很專業.
CS's assistance is very cooperative! He quickly understood the problem and helped solve it. Moreover, once the SMILE APP was connected, only needed to make simple settings and it already looked very professional.
Thanks so much for leaving a review! So glad to hear that our support team was efficient in solving your problem and that you found our app's UI to look professional out of the box 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
excellent customer service!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨
Super helpful customer service team.
App could do with better built-in analytics.
Thank you for your review, we are so glad that our customer service team was able to help you! One of our team members has reached out to find out more about your analytics needs - we appreciate your feedback here :)
Great app, great communication & customer support. Only a bit pricey for us at the moment, hopefully in the near future..!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Great app. Fairly easy to use and once setup, relatively seamless.
Thanks for taking the time to leave a review it is very much appreciated
Cheers
The Smile Team
Lynn was so patient and persistent with getting us the help we needed!
WE are delighted Brandon was able to resolve your issue. Please reach out if there is anything else we can help with.
Cheers
The Smile team 🤩
Great customer service, really helpful for answering my questions. Will be happy to see they improve the reward functionalities.
Thanks so much for taking time out of your day to leave us a review! We really do appreciate it and are happy to hear that our support team was able to answer your questions 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
Good program, altough a little bit expensive. Let's see if it's wort it. Lisa from the Customer Servic was of great help.
Thank you for your review! 🙏 We have reached out via email to see if there is anything we can improve on.