Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,646)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

April 6, 2024

Straight forward user interface and responsive, friendly customer service

Whimsigirl
Malaysia
Over 4 years using the app
Smile.io replied July 28, 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

September 20, 2024

Malísimo. Su servicio sí da puntos, pero la gente no puede usarlos. Y al abrir el caso con soporte, más de 24 horas y nadie es capaz de responder el chat. Más de 3 días y nadie responde por correo.

DermaOnline by Provederma
Mexico
5 months using the app
Smile.io replied September 22, 2024

Thank you for taking the time to share with us your concerns. I have sent you a follow up email directly to understand exactly what you want to do and explore other possible solutions.

June 6, 2024

Absolutely awesome service

Cassine
Bermuda
Over 5 years using the app
Smile.io replied June 7, 2024

💛 Thank you so much for taking the time to leave a review! We're happy to hear you're loving Smile.

January 13, 2024

Great App
Easy setup. Excellent customer service. Lynn has been most helpful!

gymsegbë
United States
2 months using the app
Smile.io replied January 16, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Lynn 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

February 16, 2024

Jade was very very helpful and helped us resolve our problem quickly!!

Bedford Candies
United States
9 months using the app
Smile.io replied February 18, 2024

Thanks for leaving a review! We agree that Jade is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

June 4, 2024

Great support ! Thank you !

Château de Berne
France
Almost 2 years using the app
Smile.io replied June 5, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

May 3, 2024

Quick help and friendly staff!

Liquid Layers and Daisy Dips Nail Co.
United States
Almost 4 years using the app
Smile.io replied May 6, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

January 23, 2024

Done.

Great app and support from Brandon great.

Twenty First Century Herbs
United Kingdom
Over 4 years using the app
Smile.io replied January 25, 2024

Thanks for leaving us a review! Glad to hear that you found both Smile and Brandon's support to be great 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

February 3, 2024

She helped with information about the app.

ARB Blanks
United States
Over 1 year using the app
Smile.io replied February 6, 2024

Thanks so much for taking the time to leave a review! Don't hesitate to reach out if you have any questions. We're always here when you need us 🙌

- Smile Team ✨

July 2, 2024

So far we had a very pleasant onboarding with Smile.io When we had questions the team was quick to help us.

vetevo GmbH
Germany
5 days using the app
Smile.io replied July 3, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨