Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,651)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

February 16, 2024

Jade was very very helpful and helped us resolve our problem quickly!!

Bedford Candies
United States
9 months using the app
Smile.io replied February 18, 2024

Thanks for leaving a review! We agree that Jade is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 23, 2024

Done.

Great app and support from Brandon great.

Twenty First Century Herbs
United Kingdom
Over 4 years using the app
Smile.io replied January 25, 2024

Thanks for leaving us a review! Glad to hear that you found both Smile and Brandon's support to be great 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

June 7, 2024

thorough and quick! shelby was great!

Skin & Soul
United States
Almost 4 years using the app
Smile.io replied June 10, 2024

Thank you for your review. We are happy to hear Shelby was great (we think she's pretty great too!) We will be here if you have any other questions :)

June 6, 2024

Absolutely awesome service

Cassine
Bermuda
Over 5 years using the app
Smile.io replied June 7, 2024

💛 Thank you so much for taking the time to leave a review! We're happy to hear you're loving Smile.

October 11, 2024

They haven't responded to my messages!

Mishow
Singapore
About 20 hours using the app
Smile.io replied October 13, 2024

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!

May 3, 2024

Quick help and friendly staff!

Liquid Layers and Daisy Dips Nail Co.
United States
Almost 4 years using the app
Smile.io replied May 6, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

February 3, 2024

She helped with information about the app.

ARB Blanks
United States
Over 1 year using the app
Smile.io replied February 6, 2024

Thanks so much for taking the time to leave a review! Don't hesitate to reach out if you have any questions. We're always here when you need us 🙌

- Smile Team ✨

June 4, 2024

Great support ! Thank you !

Château de Berne
France
Almost 2 years using the app
Smile.io replied June 5, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

March 21, 2024

First time using it, very satisfied! The customer service response is also very fast!

3avape
China
4 months using the app
Smile.io replied March 22, 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

February 8, 2024

Thank you Lynn for your great service! You were really helpful and efficient!

Services beauté Mariss
Canada
8 months using the app
Smile.io replied February 10, 2024

Thank you so much for taking the time to leave this review 💛 We are happy Lynn was able to help :)

-The Smile Team✨