Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,550)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

Edited March 8, 2024

Great solution and support for our retail fashion store.

OutDazl
United Kingdom
About 1 year using the app
Smile.io replied March 9, 2024

Thank you so much for your review. We really appreciate it. Please reach out if there is anything else we can help with.

March 18, 2024

Thank you for the quick response and fix.

Aesthetics Rx® Skincare
Australia
About 1 year using the app
Smile.io replied March 20, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

March 22, 2024

I encountered an issue with the referral program, but Lynn promptly assisted me in resolving it within minutes. Highly recommended!

SET4ALL
Canada
3 months using the app
Smile.io replied March 25, 2024

Thanks so much for taking the time to leave this review! We really appreciate the kind words and are so happy to hear Lynn was able to help you in such a quick manner 💪

- Smile Team ✨

February 6, 2024

outstanding customer support and big shout out to Maggie for her prompt responses and really go above and beyond to help me install extra features.

RoasterCup
Luxembourg
About 2 months using the app
Smile.io replied February 7, 2024

Thanks for taking the time to write this review and let us know how helpful Maggie was during your support experience with her! We appreciate the feedback and will be sure that she sees it 🫶

- Smile Team✨

July 5, 2024

Really good support

HolyShapeua
Ukraine
About 2 hours using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

February 23, 2024

Fast & helpful customer service

Bubbsi
United States
Almost 3 years using the app
Smile.io replied February 27, 2024

Thanks so much for taking the time to leave a review!

Yours in Loyalty,

✨ The Smile Support Team ✨

February 16, 2024

The Smile customer service is so helpful to get our programs up and running. Really appreciate the quick turnaround on responses and level of detail provided in the instructions.

Baby's Only
United States
About 1 month using the app
Smile.io replied February 18, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

March 27, 2024

The team was very supportive in assisting me setting up the app with a few errors I had made. They even gave advice on Shopify theme code issue which was really helpful.

Hobbster
United Kingdom
5 days using the app
Smile.io replied March 28, 2024

Thanks so much for taking the time to leave a review! <3 We are happy to hear that our Support Team could help!

If you need anything else, please do not hesitate to reach out.

January 18, 2024

Excellent app and Jade was so helpful on customer service in helping us setting up the POS side of things :) Highligh recommend

AYU Cosmetics
Ireland
3 months using the app
Smile.io replied January 19, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

January 3, 2024

Easy to set up and the price is right!

PetMountain.com
United States
8 months using the app
Smile.io replied January 6, 2024

Thank you so much for your review, we really appreciate your kind words.

Cheers
Joana 🤩