Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,521)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

January 25, 2024

When I had a question the support was very good. I got an answer very quickly and the issue was easily resolved.

Snoot Style
Australia
5 months using the app
Smile.io replied January 27, 2024

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

April 10, 2024

Great interaction and help from Joanne, fixed the issue I was running into!

Janet's Nails
Canada
4 months using the app
Smile.io replied April 12, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

April 4, 2024

Always available and always helpful!

Rosarium Garden Center
United States
About 1 year using the app
Smile.io replied April 5, 2024

Thank you so much for taking the time to leave us a review! We really appreciate it 🤩

- Smile Team ✨

January 16, 2024

Smile is simply the best Loyalty solution out there for Shopify. Great support

CopalaByBenRose
United States
5 months using the app
Smile.io replied January 17, 2024

Thanks for the kind words about our app and our support team! They mean so very much :)

Yours in Loyalty,

The Smile Support Team

July 11, 2024

التطبيق قوي وجميل وبخطوات سريعة وسهله يتفعل معك على المتجر رائع ، والافضل انه سهل واذا واجهت مشكلة دعم سريع يتحاوب معك وبالتواصل تحية لJade

WAVE SHOP
Saudi Arabia
About 2 months using the app
Smile.io replied July 12, 2024

Thank you for your lovely review - we are so pleased Jade was able to give you great service!

April 12, 2024

The smile support team is so responsive and helpful. They answer every question and ensure our problems are solved.

Threads 4 Thought
United States
About 2 years using the app
Smile.io replied April 14, 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

November 16, 2023

Great support got set up quick!

My Breeches
United Kingdom
About 2 years using the app
Smile.io replied November 18, 2023

Thank you so much for your kind review we are delighted we could help you! 💛

Best regards

The Smile Team

Edited February 1, 2024

Quick answer, made me laugh with gifs LOL thanks byeeee

The Sassy Olive
United States
Almost 5 years using the app
Smile.io replied December 19, 2023

Thanks so much for taking the time to leave a review! So glad to hear that our support team was able to provide you with such great customer service. They absolutely rock 😎

Yours in Loyalty,

✨ The Smile Support Team ✨

January 3, 2024

The overall experience has been fantastic. The interface is user-friendly, making it easy to set up and manage loyalty programs for my customers. The app's features are well-designed, and I appreciate how seamlessly it integrates with my business operations.

Moreover, the team support has been exceptional. Anytime I've had questions or needed assistance, the Smile app team has been quick to respond and provided helpful solutions. Their dedication to customer support has truly made a positive impact on my experience with the app. I highly recommend Smile for businesses looking to implement a reliable and effective loyalty program.

Armani Gallery
Australia
6 days using the app
Smile.io replied January 10, 2024

Thank you so much for taking the time to leave this amazing review and for all your kind words about Smile and our team 💖 We really appreciate it!!

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

November 29, 2023

Super helpful, solved our problem quickly.

MDSolarSciences™
United States
About 2 years using the app
Smile.io replied December 2, 2023

Thank you for your review we really appreciate it.

Please reach out if there is anything we can help with.

Cheers

The Smile team