Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,651)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Great friendly support, and has all the features you can expect! Special thanks to JOANA from customer service team who helped me resolve some technical issues on my theme.
The pricing is a bit steep though .. for a small business. And especially some important features are locked in for higher tiers.
Thank you for your review and feedback about our pricing - we appreciate your honesty. We are really happy to hear that Joana gave you some great service!
Malísimo. Su servicio sí da puntos, pero la gente no puede usarlos. Y al abrir el caso con soporte, más de 24 horas y nadie es capaz de responder el chat. Más de 3 días y nadie responde por correo.
Thank you for taking the time to share with us your concerns. I have sent you a follow up email directly to understand exactly what you want to do and explore other possible solutions.
I don't have a lot of experience with the app yet so I am hesitant to rate it. But my experience reaching out to customer service to get help with early set up of the app was excellent and I would definitely recommend the app based on that alone - it can be so hard to get prompt and helpful customer service from a real human!
Smile has been incredibly helpful for retaining customers and driving new growth. Thank you!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Super helpful and fast support
Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the team 🤩
Don't hesitate to reach out if you have any questions! 💖
- Smile Team ✨
The app works well and the support team is very helpful and accommodating!
Thank you for your kind review!
Great product and support. very easy to use.. come sign up at MyRubyLips.com
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
I had a question on and did not expect an answer same day since I'm on the free plan and haven't launched my store, but Lynn was quick to respond and throughly answered my question. I'm already impressed!
So glad that Lynn was quick and able to help you! We look forward to watching your program thrive :)
Great support as always, thanks Andreandana!
Thanks for the kind words, we'll make sure Andreandana sees them!
Take care!
Yours in Loyalty,
✨ The Smile Support Team ✨
Jade was incredibly helpful in getting our program set up. One of the reasons we selected Smile for our loyalty and rewards program was the reviews about customer service. Happy to report the others were right! Looking forward to being a long-time customer.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Jade - Smile Team✨