Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,550)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

January 4, 2024

Love this app. customer service is very helpful also. Would recommend.

Number One Caviar
United States
3 months using the app
Smile.io replied January 6, 2024

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

December 19, 2023

Thank you for helping me with my issues.

Cubelelo®
India
Over 4 years using the app
Smile.io replied December 21, 2023

Thanks so much for taking the time to leave a review- we really appreciate it :)

Let us know if there is anything we can help you with!

December 12, 2023

Great app and customer service is fast and accurate!

C and L Crafts
United States
Over 5 years using the app
Smile.io replied December 13, 2023

Thank you so much for your review! We are so glad that our customer service was quick to respond to your questions - enjoy using the app :)

December 18, 2023

Customer Service was quick to assist and resolve my issue.

Off The Grid Surplus
United States
About 1 year using the app
Smile.io replied December 19, 2023

Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛

We are so delighted to hear that you had great experience with our support team 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

May 16, 2024

quick response.

Wondermade
Australia
Over 1 year using the app
Smile.io replied May 18, 2024

Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

March 8, 2024

Great app and support. I had some questions for app functionalities.
Jade from support replied immediately and explained everything clearly.
Highly recommend.

Little Frimousse
France
3 months using the app
Smile.io replied March 11, 2024

So glad you were happy with Jade's service, we think she's pretty awesome too :) we look forward to watching your loyalty program thrive!

July 11, 2024

التطبيق قوي وجميل وبخطوات سريعة وسهله يتفعل معك على المتجر رائع ، والافضل انه سهل واذا واجهت مشكلة دعم سريع يتحاوب معك وبالتواصل تحية لJade

WAVE SHOP
Saudi Arabia
About 2 months using the app
Smile.io replied July 12, 2024

Thank you for your lovely review - we are so pleased Jade was able to give you great service!

January 14, 2024

So far, so good! Very straightforward and easy to use. Plus the customer service is fast, friendly and efficient! Highly recommend! :)

Thermo Recovery Wear
United States
2 months using the app
Smile.io replied January 16, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

April 17, 2024

The app is easy to use and the support, specifically Jade, is very helpful.

Stimara
United States
7 months using the app
Smile.io replied April 21, 2024

Thanks for leaving a review! We agree that Jade is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

December 11, 2023

Great customer support! Thanks, Lisa!

Key To Life
United States
About 6 years using the app
Smile.io replied December 12, 2023

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨