Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,647)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Great support as always, thanks Andreandana!
Thanks for the kind words, we'll make sure Andreandana sees them!
Take care!
Yours in Loyalty,
✨ The Smile Support Team ✨
Always available and always helpful!
Thank you so much for taking the time to leave us a review! We really appreciate it 🤩
- Smile Team ✨
I love this app! Very user friendly and their customer service is amazing
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
Yours in Loyalty,
✨ The Smile Support Team ✨
Very fast and helpful support
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
fast response and great customer service. The app works wonderful
Thank you so much for leaving this review for us 💖 Don't hesitate to reach out in the future — we're always here when you need us!
- Smile Team ✨
CSR was quick to reply and answer my questions fully.
Thank you for the review and 5 star rating! We really appreciate it 💛
Hannah was very helpful as usual.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Great app, great communication & customer support. Only a bit pricey for us at the moment, hopefully in the near future..!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
We are unable to use Smile.io for Loyalty Rewards.
Our main reason is that the features are very limited, unless we can afford to pay such high prices. We do not feel that there is much value in spending $49 per month to upgrade. That plan doesn't not come with the Loyalty Landing Page or ability for our customers to redeem their points. It is impossible for us to commit to paying $199 per month for this.
Sadly we will need to look for a cheaper alternative.
Thank you for your review, we appreciate your feedback. Someone from our team has reached out to discuss this further with you.
Joana sorted out my issue out in seconds. Great service.
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨