Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,474)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Great platform with a super helpful team. Our customers seem to love it!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
im new here so i don't know yet about the app im testing it already !! but this review is only for joana!! and im writing it from the bottom of my heart!! she is an intelligent smart person and she really works conscientiously!! while i was working to learn more about this app with her help!! she was checking my website and notified me about some links were not working on my website!! people with this alertness, precision and good work are hard to find! she just made me love this app by contacting her she was teaching me about this app with screen videos made by her as well,, i wish every manager had someone like joanna, and with her mindset! Never lose her and i wish she gets promoted as well !! she deserves it!
Thanks so much for taking the time to leave us a review AND for the extremely kind words about Joana! We're lucky to have her on our team and we're so happy you agree 💖
If you have any more questions along the way, please do let us know. We'd love to help!
Yours in Loyalty,
✨ The Smile Support Team ✨
Excellent customer service and an easy to use app
Thank you so much for taking the time to leave us a review! We really appreciate it 🤩
- Smile Team ✨
Super helpful, solved our problem quickly.
Thank you for your review we really appreciate it.
Please reach out if there is anything we can help with.
Cheers
The Smile team
We are unable to use Smile.io for Loyalty Rewards.
Our main reason is that the features are very limited, unless we can afford to pay such high prices. We do not feel that there is much value in spending $49 per month to upgrade. That plan doesn't not come with the Loyalty Landing Page or ability for our customers to redeem their points. It is impossible for us to commit to paying $199 per month for this.
Sadly we will need to look for a cheaper alternative.
Thank you for your review, we appreciate your feedback. Someone from our team has reached out to discuss this further with you.
Great support, thanks for your quick help Lisa
Thanks for taking the time to leave a review! We also think Lisa is super awesome 🤩
Don't hesitate to reach back out if there is anything else we can do for you!
Everything works great, was a nice addition to the store for our members
Thank you so much for the kind review💖
If you need any help, please do not hesitate to reach out.
Jade & The Smile Team ✨
Great rewards program app. The customer service team is really friendly and helpful. Shoutout to Jade!
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!
Jade - Smile Team✨
Great customer service!
We are so glad to hear our customer support was helpful. Thank you for your review :)
Great support, very responsive and helpful. Problems fixed with ease.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨