Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,550)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

February 29, 2024

I would definitely recommend this app to anyone running a business online. I love rewards points and referral incentives, personally, so I know my customers appreciate it as well. It's such a great way to build your business and give back. The app is super simple to navigate and makes it easy to customize your settings.

Diva Loca Life Boutique
United States
About 16 hours using the app
Smile.io replied March 2, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

March 24, 2024

Karen was very helpful, and the app has been great so far.

Urban Grailed
United States
About 2 months using the app
Smile.io replied March 25, 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Karen 🤩

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team ✨

April 24, 2024

Lisa and Andrea were really helpful and quick to respond to my questions about Customer Emails. Thanks again!

Drop The Label
Peru
1 day using the app
Smile.io replied April 26, 2024

Thank you for your lovely review. We are happy that Lisa and Andrea were able to help.

Lynn - Smile Team ✨

April 2, 2024

The customer service team responded super quickly. Thank you, Andreandana, for your prompt assistance in resolving our issues within minutes.

Clinelle
Malaysia
7 days using the app
Smile.io replied April 4, 2024

Thanks for taking the time to leave us a review! We're so glad to hear that Andreandana was able to help resolve things for you quickly 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

January 9, 2024

Great support and improving all the time

meatbox.com
United Kingdom
Over 3 years using the app
Smile.io replied January 10, 2024

Thank you so much for taking the time to leave this review & for your kind words 💛 Everyone here at Smile really appreciates it!

✨ Smile Team ✨

December 15, 2023

My experience with Customer Support member Lynn was amazing. She had complete knowledge, was able to zero down my concern and provided me an accurate resolution for the same. Thanks Lynn for your support.

Vhouse Florist
Australia
8 days using the app
Smile.io replied December 16, 2023

Ah, so glad to hear that Lynn was able to help you and that you found her to be on point! This is what we love to see 💖

We'll be here if you need anything else at all 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

May 31, 2024

j'adore l'application, elle est très simple et facile a utilisé et Lisa tous suite repondu a toute mes réponse.

merci beaucoup

Sensations Plus
Canada
4 months using the app
Smile.io replied June 3, 2024

Merci beaucoup d'avoir pris le temps de laisser cet avis 💖 Ce fut un plaisir de vous aider !

Lisa - Smile Team✨

December 28, 2023

Quick and kind service

Twinkle Baby Boutique
United States
Over 1 year using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with our support team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

December 23, 2023

Leah was great! she was so helpful and patient with my questions. I really appreciate her.

Howell's Mercantile
United States
5 months using the app
Smile.io replied December 25, 2023

Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛

We are so delighted to hear that you had great experience with our support team 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

May 27, 2024

Excelente Aplicación, permite personalización de todos los detalles, diferentes opciones para generación de puntos y seguimiento del programa.
Tuve algunas dudas y la atención fue excelente.

Millie
Argentina
2 months using the app
Smile.io replied May 28, 2024

¡Muchas gracias por tomarse el tiempo para dejar esta reseña! Realmente lo apreciamos 💖

No dude en comunicarse si tiene alguna pregunta. ¡Siempre estamos aquí cuando nos necesitas!



Smile Team ✨