Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,478)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

February 8, 2024

Thank you Lynn for your great service! You were really helpful and efficient!

Services beauté Mariss
Canada
8 months using the app
Smile.io replied February 10, 2024

Thank you so much for taking the time to leave this review 💛 We are happy Lynn was able to help :)

-The Smile Team✨

January 13, 2024

Great App
Easy setup. Excellent customer service. Lynn has been most helpful!

gymsegbë
United States
2 months using the app
Smile.io replied January 16, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Lynn 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

January 23, 2024

Done.

Great app and support from Brandon great.

Twenty First Century Herbs
United Kingdom
Over 4 years using the app
Smile.io replied January 25, 2024

Thanks for leaving us a review! Glad to hear that you found both Smile and Brandon's support to be great 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

April 16, 2024

Helpful customer service

Fake Bake, LLC
United States
Over 1 year using the app
Smile.io replied April 18, 2024

Thank you for your lovely review. If you have any other questions we will be happy to help!

Edited June 9, 2024

Fantastic customer support! Fast response time.

Tuesday Label
New Zealand
About 3 years using the app
Smile.io replied March 8, 2024

Thanks for leaving a review! So glad to hear that Karen was able to quickly answer your questions and that you found her to be helpful. This is what it's all about :)))

Edited March 8, 2024

Great solution and support for our retail fashion store.

OutDazl
United Kingdom
About 1 year using the app
Smile.io replied March 9, 2024

Thank you so much for your review. We really appreciate it. Please reach out if there is anything else we can help with.

January 3, 2024

Super fast and friendly customer service. Solved my issue immediately!

Poppy Bee Surfaces
United States
9 months using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Cheers,
- Smile Team ✨

December 8, 2023

The customer service is very nice and helpful.

APRILSKIN US
United States
Over 4 years using the app
Smile.io replied December 10, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

April 1, 2024

very nice app, easy to use, and great customer service. I definitely recommend it!

B.Different Clothing
Sweden
19 days using the app
Smile.io replied April 2, 2024

Thanks so much for the kind words about our app and support team. Your recommendation means a lot 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

February 2, 2024

Joana sorted out my issue out in seconds. Great service.

Milex South Africa
South Africa
Over 2 years using the app
Smile.io replied February 3, 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨