Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

June 6, 2024

Gran APP, su servicio de asistencia es muy bueno... Te asesoran correctamente. En general las funciones de la app cumplen con las necesidades de la tienda.

Lust México
Mexico
About 2 years using the app
Smile.io replied June 8, 2024

¡Muchas gracias por tomarse el tiempo para dejar esta reseña! Realmente lo apreciamos 💖

No dude en comunicarse si tiene alguna pregunta. ¡Siempre estamos aquí cuando nos necesitas!



Smile Team ✨

January 15, 2024

Definitely worth the automations and features ;-) Staff is friendly and helpful.

ieGlobal
South Africa
About 1 month using the app
Smile.io replied January 16, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

Edited December 8, 2023

service is quick and commendable. They hear you when you have a constructive feedback to share and they do act upon your suggestions in favor of your business. Looking forward for a great partnership with smile for better customer experience and in driving more sales.

Swarav Handicraft USA
United States
7 days using the app
Smile.io replied December 7, 2023

Thanks for taking the time to leave a review. We appreciate your feedback and have reached out to you personally via email so that we can understand your viewpoint.

Edited August 17, 2024

Excellent app with the support is fantastic

Naturopath Herbals
Australia
About 3 years using the app
Smile.io replied March 8, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

February 22, 2024

Lynn was prompt, courteous, and was able to answer our questions.

Shuler Studio
United States
About 2 years using the app
Smile.io replied February 27, 2024

Thanks so much for taking the time to leave a review! <3 We are happy to hear that Lynn could help!

Yours in Loyalty,

✨ The Smile Support Team ✨

December 5, 2023

Lisa such an angel for helping me with my current program!

INDO LOVE KREATION
United States
About 2 years using the app
Smile.io replied December 6, 2023

Thank you so much for taking the time to leave this review & for your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

December 19, 2023

Great App with great functions. Customer support is also to notch.

Nikkia Joy Cosmetics AU
Australia
Over 1 year using the app
Smile.io replied December 20, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

It was a pleasure to assist you.

Lynn - Smile Team ✨

January 29, 2024

Great app, just wish my settings would sync faster.

Retrofits
United States
4 months using the app
Smile.io replied January 31, 2024

Thanks for your review! Please reach out if we can assist with anything 🙌

November 27, 2023

Great app and support is excellent.

Nathalie Bond
United Kingdom
Over 4 years using the app
Smile.io replied December 2, 2023

Thank you for your review we really appreciate it.

Cheers

The Smile team.

April 4, 2024

Very quick response and helped immediately! Loved the dog gifs - brightened my day.

Exponent Beauty
United States
12 days using the app
Smile.io replied April 5, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you (and sending dog gifs, too 😂)!

Lisa - Smile Team✨