Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

May 11, 2024

Andrea was very prompt and helpful with all my questions.

Nursecaresuites - Online Healthcare Boutique
United States
16 days using the app
Smile.io replied May 12, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 3, 2024

Super fast and friendly customer service. Solved my issue immediately!

Poppy Bee Surfaces
United States
9 months using the app
Smile.io replied January 4, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Cheers,
- Smile Team ✨

March 22, 2024

I encountered an issue with the referral program, but Lynn promptly assisted me in resolving it within minutes. Highly recommended!

SET4ALL
Canada
3 months using the app
Smile.io replied March 25, 2024

Thanks so much for taking the time to leave this review! We really appreciate the kind words and are so happy to hear Lynn was able to help you in such a quick manner 💪

- Smile Team ✨

March 18, 2024

Thank you for the quick response and fix.

Aesthetics Rx® Skincare
Australia
About 1 year using the app
Smile.io replied March 20, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

May 31, 2024

j'adore l'application, elle est très simple et facile a utilisé et Lisa tous suite repondu a toute mes réponse.

merci beaucoup

Sensations Plus
Canada
4 months using the app
Smile.io replied June 3, 2024

Merci beaucoup d'avoir pris le temps de laisser cet avis 💖 Ce fut un plaisir de vous aider !

Lisa - Smile Team✨

December 8, 2023

The customer service is very nice and helpful.

APRILSKIN US
United States
Over 4 years using the app
Smile.io replied December 10, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

Edited June 9, 2024

Fantastic customer support! Fast response time.

Tuesday Label
New Zealand
About 3 years using the app
Smile.io replied March 8, 2024

Thanks for leaving a review! So glad to hear that Karen was able to quickly answer your questions and that you found her to be helpful. This is what it's all about :)))

June 6, 2024

Gran APP, su servicio de asistencia es muy bueno... Te asesoran correctamente. En general las funciones de la app cumplen con las necesidades de la tienda.

Lust México
Mexico
About 2 years using the app
Smile.io replied June 8, 2024

¡Muchas gracias por tomarse el tiempo para dejar esta reseña! Realmente lo apreciamos 💖

No dude en comunicarse si tiene alguna pregunta. ¡Siempre estamos aquí cuando nos necesitas!



Smile Team ✨

Edited March 8, 2024

Great solution and support for our retail fashion store.

OutDazl
United Kingdom
About 1 year using the app
Smile.io replied March 9, 2024

Thank you so much for your review. We really appreciate it. Please reach out if there is anything else we can help with.

March 27, 2024

The team was very supportive in assisting me setting up the app with a few errors I had made. They even gave advice on Shopify theme code issue which was really helpful.

Hobbster
United Kingdom
5 days using the app
Smile.io replied March 28, 2024

Thanks so much for taking the time to leave a review! <3 We are happy to hear that our Support Team could help!

If you need anything else, please do not hesitate to reach out.