Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,652)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

July 12, 2024

Lynn's customer service was great.

BIG & BELG
Netherlands
10 months using the app
Smile.io replied July 16, 2024

Thank you for your review, we are so glad you had a good experience with Lynn :)

May 10, 2024

Lisa Gallagher from the Toronto Call Center was incredibly helpful and super friendly! I wish all call center reps were as amazing!!

Diane Kroe
Canada
17 days using the app
Smile.io replied May 11, 2024

Thank you so much for sharing, we are happy that we were able to help. We think Lisa is super awesome too! 💖

January 16, 2024

Great app! The team is efficient, understanding and really nice, don't regret using it!

Isabelle Huot
Canada
Over 1 year using the app
Smile.io replied January 17, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

March 22, 2024

I encountered an issue with the referral program, but Lynn promptly assisted me in resolving it within minutes. Highly recommended!

SET4ALL
Canada
3 months using the app
Smile.io replied March 25, 2024

Thanks so much for taking the time to leave this review! We really appreciate the kind words and are so happy to hear Lynn was able to help you in such a quick manner 💪

- Smile Team ✨

April 10, 2024

Great interaction and help from Joanne, fixed the issue I was running into!

Janet's Nails
Canada
4 months using the app
Smile.io replied April 12, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

September 14, 2024

super easy to use

Sipps
United States
4 minutes using the app
Smile.io replied September 15, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

March 8, 2024

Great app and support. I had some questions for app functionalities.
Jade from support replied immediately and explained everything clearly.
Highly recommend.

Little Frimousse
France
3 months using the app
Smile.io replied March 11, 2024

So glad you were happy with Jade's service, we think she's pretty awesome too :) we look forward to watching your loyalty program thrive!

August 22, 2024

A minha experiencia com a Smile tem sido ótima, tem sem duvida ajudado a fidelizar os meus clientes e o suporte deles é fantástico, respondem prontamente a qualquer dúvida ou problema.

Laral Crafts
Portugal
4 months using the app
Smile.io replied August 23, 2024

Muitíssimo obrigada pela sua avaliação, a qual nos preenche de orgulho! :)

April 4, 2024

Amazing customer support that I received in the last few days from Joana and Brandon. Super useful and quick

GUAJA.
Portugal
15 days using the app
Smile.io replied April 6, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

✨The Smile Team✨

April 12, 2024

The smile support team is so responsive and helpful. They answer every question and ensure our problems are solved.

Threads 4 Thought
United States
About 2 years using the app
Smile.io replied April 14, 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨